First of all I read a few of the reviews on here before we went to Korea and I thought this would be a good hotel experience. Now that I am here I am wondering if you are all paid to write these wonderful reviews....
Skip to the bottom for a summary.
Hotel is ok enough if you don’t mind the following:
Cleaning: Bathroom is not perfectly clean. Even if we requested cleaning everyday, we have huge amounts of dust bunnies having a party in here, after staying a week. They do a weird surface cleaning that looks like the reason why the bathroom has several brown spots everywhere.
Linen: Bed linen seem to be changed every other day which is fine, but almost every time they have changed it, it has some weird spot on it. I am not fussy, so it’s fine enough for a week, but to get a 4 star review of me you need at least spot free linen, which they have failed at completely. Towels also come with these weird spots from time to time
Internet: Spotty spotty spotty. Keeps jumping in and out. Fair speed when it’s here though.
Language: Several of you mentions getting help. The staff we have encountered does NOT speak English. My Korean mother was here the first days and if it hadn’t been for her we would not have understood anything.
Service: They refused giving us another key even if we offered to pay for it. My mother had to ask 3 times for an extra blanket.
Breakfast: Seriously??? That’s a snack, not a breakfast. Expect white toast, eggs if you are lucky, white buns and a banana.
Water and coffee: The reason this review doesn’t give them a zero is the free all you can drink coffee and water, thumbs up!
Amenities: This is another reason why this review is not a zero. They have complimentary shower gel, shampoo and conditioner, gel for your hair. Hair dryer and straightening iron, hair brushes (yes plural), coffee and tea in the room + a fridge!
Sound proofing: Doesn’t exist. Whenever there are partying going on in the so called party rooms, we are kept up all night by the sounds... and when the neighbor watched tv all night, guess what, we heard that too.
Location: Ok. We had no trouble finding it, and it’s a short distance from yeoksam station + there are a lot of good and reasonably priced restaurants around here.
Swimming pool: Only available for the people renting the party room.
Laundry and fitness: didn’t try the fitness room, but a load is in the laundry machine as we speak and it looks like it washed and dried it properly.
Summary:
I am so sorry, but for the price and due to an abundance of hotels in the area and Seoul this hotel does not get more than 2 from me. Ok enough for a night or two, and if we did stay that short I would maybe not have noticed all of this. I’m going somewhere else next time, maybe i’d return for a party in one of the party rooms. But otherwise not.