Hotel Cozy

I stayed five years ago but this room had improved. AIR conditioner is new. The toilets are new. But it is different from photography. Showers have hot water. (Previously, even in winter, there was no hot water.) I can stay if we are close. Otherwise, I recommend stopping. Unattended is easy, but inconvenient when there is trouble. Seoul is expensive these days, but if it's cheap, I can live with it. However, it has a good floor.

When check-in on the first day is not the beginning of a long holiday starting on the 16th of this month, the original hotel should stay until the end of the 21st morning. On the way, something suddenly happened on the 18th day, when our family went out and traveled back to the hotel, saw the door of the room with a question about the towel, we went to the front desk to consult what? They said we got the dirt about the towel demanding us compensation, if no compensation must leave immediately. We and his theory because the discovery of the dirt on the towel was not made by us, and finally the staff asked to call the police to handle a request for help. We in this case, we agree to the final police handling, the final result is also not to deal with the problems of our hotel and customers, because there is no violence and physical conflict. So without any handling, after the police naturally left, the employee asked us to leave immediately, because we have the situation of the police to affect our daily work, but he did not tell us in advance that this would lead to requiring us to leave immediately and make no refunds arrangements. In theory, we asked them to provide some substantive evidence, such as this towel, how we can do it, and they just did not provide anything for me. This kind of embarrassment employee was first seen in Korea, and finally we left that night. We rescheduled another hotel, when it was already 12:00 p.m., we asked everyone, including the youngest children, can discuss, but the staff did not discuss, our family should leave immediately. This is what we think of as an act. Our customers we can ask for proof is also not reasonable what is the law of the country today is the price of two towels tomorrow is the price of a bed sheet can we as a tourist pay? This country really makes us feel awful. In fact, in theory, I saw a list of employees on the table, it was like a towel compensation sheet, I repeatedly wondered what was the reason he would be compensated, because the long holiday began on the 18th, the price can be raised from our original HKD1,000 a day to HKD2,300.00 a day, I watched the hotel's price sheet on the 18th evening. Saving our family to walk in the evening, is to give up money, I don't know what it means.

This was the worst hotel I've ever stayed at during my trip to Korea. First of all, there was no one at the front desk, so each person's card key was left on the desk. There was no handling of personal information or anything. The room was completely different from the photos. It was dirty, the air was bad, and it was not hygienic. The bathroom was not clean, and there was hair on the bed and floor. I wonder if they really clean it. This is the first time I've ever experienced something like this. I had booked a hotel, but it was not a place I could stay at, so I had no choice but to cancel. The person in charge's response at that time was also unacceptable. They also said that it was the company's policy to ignore customer requests. They were very bullish and condescending. The start of a wonderful trip was ruined. I don't want anyone to have the same experience. I don't want to give it even one star.