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Reviews from Guests

3.0/5

tripadvisor

613

Reviews

from real guests

Maps805579

5

/

5

We use it many times as a regular lodging. The staff is very responsive and smooth because there are many guests using business. I understand Japanese normally. Last year, the front desk and lobby lounge arrangements were changed. The Lobby Lounge offers less bread than before, but the cakes and cookies are of good quality and I'm very happy. In South Korea, due to environmental protection efforts, some single-use amenities are restricted to free installation in guest rooms. So you can rest assured that you will bring your own toothbrush. The hotel is also conveniently located for work, right next to Lotte Hotel. Myeong-dong can be reached immediately by using the underground shopping mall. Recently, a new cafe has opened along the street in front of the hotel, and a walkway that leads directly from the hotel lobby, making it even more convenient.

fatzmo

4

/

5

The hotel's location was perfect, next to Lotte Mall and a few hundred metres from Myengdong! Rooms are spacious, clean was a fairly good 4 star hotel. Only the heating system makes the room exceptionally warm and no way to adjust this heat setting so a bit stuffy as not much of a window to open to get in some fresh air but for 3 nights it was a comfortable stay

DPHK2005

3

/

5

Front desk staff have no customer service skills. Heads up… you cannot check in till 3pm. After arriving at 9am from cruise ship we knew our room would not be ready… so went out exploring till 1.30pm. Was advised room it is ready but if you want room before 3pm you have to pay! 11,000 per hour! Never had that before!! Smell of smoke in the room. Even though there is no smoking policy. Location great.. staff need training .. shocking! It’s a 3 star nothing more

Facilities Details

Free Parking

Free Wifi

Coffee/tea maker

Fitness Center

Laundry

Microwave

Accessible route to the registration desk

Baggage Storage

Business Center

24-Hour Front Desk

Smoke-free property

Elevator

Desk/workspace

Valet Parking

Nearby Location

Gwangjang Market

Gwangjang Market

1.84 km

U.S. Embassy & Consulate in the Republic of Korea

U.S. Embassy & Consulate in the Republic of Korea

844 m

Embassy of Nepal

Embassy of Nepal

3.74 km

10 Available Room Types

Family Twin, Non Smoking
Family Twin, Non Smoking
Family Twin, Non Smoking
Family Twin, Non Smoking

Family Twin, Non Smoking

Non-smoking

Non-smoking

TV

TV

Sleep comfort items

Sleep comfort items

Electric Kettle

Electric Kettle

Blackout curtains

Blackout curtains

Refrigerator

Refrigerator

Wardrobe/Closet

Wardrobe/Closet

Daily housekeeping

Daily housekeeping

Free Wifi

Free Wifi

Bidet

Bidet

Telephone

Telephone

Internet [LAN]

Internet [LAN]

Towels

Towels

Bathroom phone

Bathroom phone

Toiletries

Toiletries

Slippers

Slippers

Separate shower/bathtub

Separate shower/bathtub

Private bathroom

Private bathroom

Bathrobes

Bathrobes

Free Toiletries

Free Toiletries

Hair dryer

Hair dryer

Air Conditioning

Air Conditioning

Roll-in shower

Roll-in shower

Clothes Rack

Clothes Rack

Bathtub

Bathtub

Free bottled water

Free bottled water

Family Triple Room, Non Smoking
Family Triple Room, Non Smoking
Family Triple Room, Non Smoking
Family Triple Room, Non Smoking

Family Triple Room, Non Smoking

Non-smoking

Non-smoking

TV

TV

Sleep comfort items

Sleep comfort items

Electric Kettle

Electric Kettle

Blackout curtains

Blackout curtains

Refrigerator

Refrigerator

Wardrobe/Closet

Wardrobe/Closet

Daily housekeeping

Daily housekeeping

Free Wifi

Free Wifi

Bidet

Bidet

Telephone

Telephone

Internet [LAN]

Internet [LAN]

Towels

Towels

Bathroom phone

Bathroom phone

Toiletries

Toiletries

Slippers

Slippers

Separate shower/bathtub

Separate shower/bathtub

Private bathroom

Private bathroom

Bathrobes

Bathrobes

Free Toiletries

Free Toiletries

Hair dryer

Hair dryer

Air Conditioning

Air Conditioning

Roll-in shower

Roll-in shower

Clothes Rack

Clothes Rack

Bathtub

Bathtub

Free bottled water

Free bottled water

Deluxe Twin Room, Non Smoking (1 Single & 1 Semi-double)
Deluxe Twin Room, Non Smoking (1 Single & 1 Semi-double)
Deluxe Twin Room, Non Smoking (1 Single & 1 Semi-double)
Deluxe Twin Room, Non Smoking (1 Single & 1 Semi-double)

Deluxe Twin Room, Non Smoking (1 Single & 1 Semi-double)

Non-smoking

Non-smoking

TV

TV

Sleep comfort items

Sleep comfort items

Electric Kettle

Electric Kettle

Blackout curtains

Blackout curtains

Refrigerator

Refrigerator

Wardrobe/Closet

Wardrobe/Closet

Daily housekeeping

Daily housekeeping

Free Wifi

Free Wifi

Bidet

Bidet

Telephone

Telephone

Internet [LAN]

Internet [LAN]

Towels

Towels

Bathroom phone

Bathroom phone

Toiletries

Toiletries

Slippers

Slippers

Separate shower/bathtub

Separate shower/bathtub

Private bathroom

Private bathroom

Bathrobes

Bathrobes

Free Toiletries

Free Toiletries

Hair dryer

Hair dryer

Air Conditioning

Air Conditioning

Roll-in shower

Roll-in shower

Clothes Rack

Clothes Rack

Bathtub

Bathtub

Free bottled water

Free bottled water

Standard Double Room, Non Smoking
Standard Double Room, Non Smoking
Standard Double Room, Non Smoking
Standard Double Room, Non Smoking

Standard Double Room, Non Smoking

Non-smoking

Non-smoking

TV

TV

Sleep comfort items

Sleep comfort items

Electric Kettle

Electric Kettle

Blackout curtains

Blackout curtains

Refrigerator

Refrigerator

Wardrobe/Closet

Wardrobe/Closet

Daily housekeeping

Daily housekeeping

Free Wifi

Free Wifi

Bidet

Bidet

Telephone

Telephone

Internet [LAN]

Internet [LAN]

Towels

Towels

Bathroom phone

Bathroom phone

Toiletries

Toiletries

Slippers

Slippers

Separate shower/bathtub

Separate shower/bathtub

Private bathroom

Private bathroom

Bathrobes

Bathrobes

Free Toiletries

Free Toiletries

Hair dryer

Hair dryer

Air Conditioning

Air Conditioning

Roll-in shower

Roll-in shower

Clothes Rack

Clothes Rack

Bathtub

Bathtub

Free bottled water

Free bottled water

Twin Suite(2 semi double beds), Non Smoking
Twin Suite(2 semi double beds), Non Smoking
Twin Suite(2 semi double beds), Non Smoking
Twin Suite(2 semi double beds), Non Smoking

Twin Suite(2 semi double beds), Non Smoking

Non-smoking

Non-smoking

TV

TV

Sleep comfort items

Sleep comfort items

Electric Kettle

Electric Kettle

Blackout curtains

Blackout curtains

Refrigerator

Refrigerator

Wardrobe/Closet

Wardrobe/Closet

Daily housekeeping

Daily housekeeping

Free Wifi

Free Wifi

Bidet

Bidet

Telephone

Telephone

Internet [LAN]

Internet [LAN]

Towels

Towels

Bathroom phone

Bathroom phone

Toiletries

Toiletries

Slippers

Slippers

Separate shower/bathtub

Separate shower/bathtub

Private bathroom

Private bathroom

Bathrobes

Bathrobes

Free Toiletries

Free Toiletries

Hair dryer

Hair dryer

Air Conditioning

Air Conditioning

Roll-in shower

Roll-in shower

Clothes Rack

Clothes Rack

Bathtub

Bathtub

Free bottled water

Free bottled water

Facilities Details

Pool and Spa

Fitness Center

Parking and Transportation

Free Parking

Valet Parking

Front Desk Services

Baggage Storage

24-Hour Front Desk

Entertainment and Family Services

Smoke-free property

Business Facilities

Business Center

Cleaning Services

Laundry

Internet Access in public areas

Free Wifi

Miscellaneous

Microwave

Accessible route to the registration desk

Coffee/tea maker

Elevator

Desk/workspace