Lotte Hotel World

4.0 / 5

•

240 Olympic-ro, Songpa-gu, Seoul South Korea 05554

Reviews from Guests

4.0/5

2,269

Reviews

from real guests

S5191NQlinal

Not a 5 star hotel with a terrible management. We are obtaining a golden status membership in Lotte and it is the first time we face such a terrible management thanks to Terry Jeon, who provided an absolute terrible service. Instead of explaining why his staff is lying to us about the size of the bed (before payment the staff told us that the room we are going to live in has a king size bed) it turned out that all the standard rooms actually has a queen size bed, picture with the size attached. I asked him a direct question about how is it possible for a 5 star hotel to lie about the size of the bed and why they don’t follow the 5 star hotel standards, we used to stay in other lotte hotels and in all of the hotels of this branch the beds were king size. Terry Jeon didn’t find any solution but to start extorting money from us for a room upgrade. But actually we should have a room upgrade for free as a golden member. He also proposed us to go away and cancel our stay in this hotel. He rejected to answer my simple question. It was very impolite and absolutely unprofessional, we are truly disappointed with such experience as we were choosing Lotte hotels every time when we visit Korea.

Stay02696168774

Great location, close to lotta world can be entered twice with a ticket.Service is good. On the downside you should not go with a child under 3 years old, not allowed everywhere and it is uncomfortable to wait in line in Lotte world.The game room in the hotel is small.

sabrinabg2014

The hotel is in a great location x visit But unfortunately it didn't reflect everything what I expected: room a bit small and dated, lights too dim, and The room was not tidied up before night Cleanliness in general not optimal, on the floor in backlight in the evening seemed not to have cleaned The TV doesn't have Netflix, when you can find it everywhere French bed, so small Hall to wait is not there: we had to sit at the bar to wait for the room In the hotel there are two restaurants, one on the ground floor buffet and one on the upper floors. We had dinner on the ground floor: excellent buffet, quality, with lobster and crabs, delicious meat. Maybe a little expensive, 100 euros each outside the drinks. Very good breakfast especially for those who like salty Lots of choice of each type The only thing that ends at 10 am is mandatory, in our opinion a bit early for a hotel of this type I would recommend it anyway because the location to visit is really great

Facilities Details

Breakfast service

Buffet-Style Restaurant

Free Parking

Check-in [24-hour]

Air Conditioning

Free Wifi

Internet

Kids club

Family/child friendly

Family Rooms

Playground

Sauna

Fitness Center

Bar

Meeting/Banquet Facilities

Heating

All Spaces Non-Smoking (public and private)

Restaurant

Room Service

24-Hour Front Desk

Non-smoking Rooms

Laundry

Dry Cleaning

Breakfast in the Room

Ironing Service

Valet Parking

Currency Exchange

Fax/Photocopying

Concierge Service

English Spoken

Chinese [Mandarin]

Japanese Spoken

Korean Spoken

Wi-Fi in public areas

Khmer Spoken

Daily Housekeeping

Swimming pool

Ticket Service

Tours

Anti-viral cleaning products

Cashless payment service

Daily disinfection in all rooms

Daily disinfection in common areas

First aid kit

Guest rooms seal after sanitization

Hot water linen and laundry washing

Spanish Spoken

Physical distancing of at least 1 meter

Protective screens in common areas

Room sanitization opt-out available

Safe dining setup

Staff trained in safety protocol

Italian Spoken

Shops (on site)

Romanian Spoken

Russian Spoken

Dutch Spoken

Arabic Spoken

Grocery Deliveries

Shoeshine

Azerbaijani Spoken

Catalan Spoken

Czech Spoken

Room service [24-hour]

Snack Bar

Western breakfast

Air conditioning in public area

Finnish Spoken

Cash withdrawal

Special Diet Meals (upon request)

Hebrew Spoken

Elevator

Facilities for Disabled Guests

Hindi Spoken

Croatian Spoken

Heating in public area

Invoice provided

Lao Spoken

Projector/LED display

Lithuanian Spoken

Shared Lounge/TV Area

Smoke-free property

Hungarian Spoken

Kids facilities

Business Center

Theme park

Game Room

Library

Hair/Beauty Salon

Nightclub/DJ

Hotel chain

Indonesian Spoken

Security [24-hour]

Icelandic Spoken

Soundproof Rooms

Themed rooms

Car park [charges apply]

Car park [free of charge]

Car park [nearby]

Car park [on-site]

Norwegian Spoken

Entertainment Staff

Breakfast service

Buffet-Style Restaurant

Free Parking

Check-in [24-hour]

Air Conditioning

Free Wifi

Internet

Kids club

Family/child friendly

Family Rooms

Playground

Sauna

Fitness Center

Bar

Meeting/Banquet Facilities

Heating

All Spaces Non-Smoking (public and private)

Restaurant

Room Service

24-Hour Front Desk

Non-smoking Rooms

Laundry

Dry Cleaning

Breakfast in the Room

Ironing Service

Valet Parking

Currency Exchange

Nearby Location

Lotte World

204 m

Discounts recommended for you

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10 Available Room Types

Deluxe Suite

62 Square Meter

Minibar

Shower

Telephone

Air Conditioning

Hair dryer

Bathrobes

Desk

Free Toiletries

Toilet

Private bathroom

Heating

Slippers

Carpeted

Sofa

Electric Kettle

Bidet

City view

Towels

Upper floors accessible by elevator

Clothes Rack

Non-smoking

Sleep comfort items

Soundproof

Laptop workspace

Blackout curtains

Wardrobe/Closet

Daily housekeeping

Kids shampoo

Toiletries

Separate shower/bathtub

Sitting Area

Room service [24-hour]

Free bottled water

Club Twin Room with Breakfast at Club Lounge - Club Lounge available from the age of 13

Club Twin Room with Breakfast at Club Lounge - Club Lounge available from the age of 13

32 Square Meter

Minibar

Shower

Telephone

Air Conditioning

Hair dryer

Bathrobes

Desk

Free Toiletries

Toilet

Private bathroom

Heating

Slippers

Sofa

Electric Kettle

Executive Lounge Access

Bidet

City view

Towels

Upper floors accessible by elevator

Clothes Rack

Club Double Room with Breakfast at Club Lounge - Club Lounge available from the age of 13

Club Double Room with Breakfast at Club Lounge - Club Lounge available from the age of 13

32 Square Meter

Minibar

Shower

Telephone

Air Conditioning

Hair dryer

Bathrobes

Desk

Free Toiletries

Toilet

Private bathroom

Heating

Slippers

Sofa

Electric Kettle

Executive Lounge Access

Bidet

City view

Towels

Upper floors accessible by elevator

Clothes Rack

Deluxe Double Room

33 Square Meter

Minibar

Shower

Telephone

Air Conditioning

Hair dryer

Bathrobes

Desk

Free Toiletries

Toilet

Private bathroom

Heating

Slippers

Sofa

Electric Kettle

Bidet

City view

Towels

Upper floors accessible by elevator

Clothes Rack

Deluxe Twin Room

33 Square Meter

Minibar

Shower

Telephone

Air Conditioning

Hair dryer

Bathrobes

Desk

Free Toiletries

Toilet

Private bathroom

Heating

Slippers

Sofa

Electric Kettle

Bidet

City view

Towels

Upper floors accessible by elevator

Clothes Rack

Hotel Details

AI Summary

About Lotte Hotel World

Experience luxury at Lotte Hotel World, a magnificent 5-star hotel in Seoul, South Korea. Directly connected to the thrilling Lotte World amusement park, this elegant hotel offers a vibrant atmosphere ideal for both families and leisure travelers, placing guests at the heart of entertainment and convenience in Songpa.

Services & Amenities at Lotte Hotel World

Lotte Hotel World provides an extensive array of facilities including free Wi-Fi, a restaurant, room service, meeting/banquet facilities, and a lively bar. Guests can benefit from a 24-hour front desk, non-smoking rooms, laundry and dry cleaning services, and family rooms. Additional conveniences include breakfast in the room, ironing service, free parking, valet parking, currency exchange, heating, fax/photocopying, air conditioning, concierge service, and multilingual staff for a seamless stay.

About the Lotte Hotel World Hotel Brand

Lotte Hotel World is a proud member of Lotte Hotels & Resorts, a premier luxury hotel chain headquartered in South Korea. Known for its sophisticated hospitality and world-class service, the Lotte brand offers exceptional accommodations in key destinations, reflecting a commitment to guest satisfaction and elegant experiences.

Location & Getting to Lotte Hotel World

Lotte Hotel World is ideally situated at 240 Olympic-ro, Songpa, Seoul, South Korea. Its prime location offers direct access to the renowned Lotte World amusement park and its surrounding entertainment complexes. The hotel is easily accessible via major roads in the Songpa district, ensuring convenient travel for guests exploring Seoul's vibrant attractions.

Facilities Details

Pool and Spa

Fitness Center

Sauna

Parking and Transportation

Free Parking

Valet Parking

Food & Drink

Restaurant

Room Service

Bar

Breakfast in the Room

Buffet-Style Restaurant

Grocery Deliveries

Room service [24-hour]

Snack Bar

Western breakfast

Special Diet Meals (upon request)

Breakfast service

Front Desk Services

24-Hour Front Desk

Currency Exchange

Concierge Service

Ticket Service

Entertainment and Family Services

Air conditioning in public area

Cash withdrawal

Heating in public area

Invoice provided

Projector/LED display

Smoke-free property

Family/child friendly

Kids club

Kids facilities

Playground

Theme park

Nightclub/DJ

Entertainment Staff

Business Facilities

Meeting/Banquet Facilities

Fax/Photocopying

Business Center

Shops

Shops (on site)

Hair/Beauty Salon

Common Areas

Shared Lounge/TV Area

Game Room

Library

Cleaning Services

Laundry

Dry Cleaning

Ironing Service

Daily Housekeeping

Anti-viral cleaning products

Cashless payment service

Daily disinfection in all rooms

Daily disinfection in common areas

First aid kit

Guest rooms seal after sanitization

Hot water linen and laundry washing

Physical distancing of at least 1 meter

Protective screens in common areas

Room sanitization opt-out available

Safe dining setup

Staff trained in safety protocol

Shoeshine

Languages Spoken

English Spoken

Chinese [Mandarin]

Japanese Spoken

Korean Spoken

Khmer Spoken

Spanish Spoken

Italian Spoken

Romanian Spoken

Russian Spoken

Dutch Spoken

Arabic Spoken

Azerbaijani Spoken

Catalan Spoken

Czech Spoken

Finnish Spoken

Hebrew Spoken

Hindi Spoken

Croatian Spoken

Lao Spoken

Lithuanian Spoken

Hungarian Spoken

Indonesian Spoken

Icelandic Spoken

Norwegian Spoken

Internet Access in public areas

Free Wifi

Internet

Wi-Fi in public areas

Miscellaneous

Non-smoking Rooms

Family Rooms

Heating

Air Conditioning

Swimming pool

Tours

All Spaces Non-Smoking (public and private)

Elevator

Facilities for Disabled Guests

Check-in [24-hour]

Hotel chain

Security [24-hour]

Soundproof Rooms

Themed rooms

Car park [charges apply]

Car park [free of charge]

Car park [nearby]

Car park [on-site]

Frequently Asked Questions About Lotte Hotel World

AI Summary

1. Does Lotte Hotel World offer free Wi-Fi?

Yes, Lotte Hotel World provides complimentary Wi-Fi access for guests.

2. Is parking available at Lotte Hotel World?

Yes, free parking and valet parking services are available at Lotte Hotel World.

3. Does Lotte Hotel World have a restaurant?

Yes, Lotte Hotel World features an on-site restaurant for guests to enjoy.

4. Can guests get room service at Lotte Hotel World?

Yes, room service is available at Lotte Hotel World.

5. Are laundry services provided at Lotte Hotel World?

Yes, laundry service and dry cleaning are available at Lotte Hotel World.

6. Are there non-smoking rooms at Lotte Hotel World?

Yes, Lotte Hotel World offers non-smoking rooms for guests.

7. Does Lotte Hotel World have family rooms?

Yes, Lotte Hotel World provides family rooms to accommodate guests traveling with children.

8. Can I exchange currency at Lotte Hotel World?

Yes, currency exchange services are offered at Lotte Hotel World.

9. Is breakfast served in the room at Lotte Hotel World?

Yes, guests can enjoy breakfast in their room at Lotte Hotel World.

10. Does Lotte Hotel World have a 24-hour front desk?

Yes, a 24-hour front desk is available at Lotte Hotel World to assist guests.