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Reviews from Guests

4.0/5

tripadvisor

1,167

Reviews

from real guests

jacoboreguera

5

/

5

We came with the intention of getting to know the area and it has been impossible to leave the hotel... The place, upon arriving. The space, while staying. The attention, while living. The detail, while looking. The calm, while breathing.

chiefrocka12

1

/

5

I had a very negative experience at this hotel. The private spa was in poor condition (dirty, with insects, and on one occasion it smelled of urine). When I complained, the staff downplayed the issue and denied everything. I filed a formal complaint with Relais & Châteaux. More than a year later, they cancelled my confirmed reservation and banned me from the hotel, citing "serious incidents" during that stay. It seems quite clear that this is retaliation for having filed a complaint. I have now been waiting almost 24 hours without any meaningful response. The hotel is going worse over time, same price or higher with qualities doing down. Including personnel, which is at this point the main pain point of this place

731damianf

5

/

5

All excellent, from the best hotels I've ever been to. We like to go to hotels with a certain quality, that are nice and welcoming and that have a touch of distinction. A bit the opposite to the accommodations of the big chains, which seek more profit or photo-advertising in networks than the traveler’s liking. We have repeated and will certainly repeat again.

Facilities Details

Free Wifi

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Facilities Details

Internet Access in public areas

Free Wifi