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Reviews from Guests

2.0/5

tripadvisor

48

Reviews

from real guests

claudiatoms

5

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5

You absolutely have to go eat here , quiet family environment , you eat really well, very kind lady .😄 we were really good. C is a dia menu always with fresh produce. Spectacular view because you are right in front of the sea.

J4052MOjonathane

1

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5

We arrived at 10 p.m., we checked in and we had to leave after 10 minutes due to a family problem, they did not refund our money for that night and the following days they put obstacles in our way. By the way, the discount they have on the internet is not true because they made us pay almost €80 instead of the €50 they said on Booking.

Susanaleonor

1

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5

We looked for the Cristal 2 hotel, which was complete, the employee contacted the Cristal 1 hotel, and we were informed that there was accommodation available, it was close, we continued and went to the hotel, when we arrived we were informed of the room number and that we had to go up one floor without an elevator , on the website there are only rooms with elevator access, well, we paid and went up, when we arrived at the room there were no bath towels available, which we requested at reception and were given to us, tiny polivan and no interior light (there is none, nor has there ever been a light )cleanliness was somewhat questionable, the bed was open, the bottom sheet, although washed, had stains on it, it was a small attic room, the elevator machine was on that floor, and at night, whoever entered the elevator heard a noise that was not bearable (luck and that after 1.3 am until 6 am we were able to sleep there, the elevator when it stopped made an unbearable squeak, I don't know who supervises these hotels, it should never be allowed to rent these rooms in these conditions. There were no invoices when we paid nor were they given when we left, bad luck for me as I had paid with cash. Thank you for your bad service, I won't go back there again. And I hope no one does.