Benidorm Plaza

Everything went very well, the staff was very pleasant and attentive, the food was very good, the facilities are very good. I want to mention Jose the entertainer in particular. He is a very pleasant person, he does his job very well, it shows that he likes it and feels it.

The food in the restaurant was very average, breakfast was good.You have to pay for a small bottle of water at dinner 2 euros 20 cents. The pool bar which also serves as a bar in the evening has only one draught beer (amstel...3euros 80cents) others in bottles, have to say the barstaff were very good. entertainment poor..all spanish!.The pool was great but every rule was broken( even though rules were on display) people diving,jumping,...soaking people on sunbeds,throwing balls...hitting people with balls ....some people smoking( there was a no smoking policy), ...drunks swearing ..the problem was there was no supervision at all!.There was no water stations or free water available. Room was fine to be honest and clean bed change every day. Probably wont go back here again

We have stayed at this hotel on two occasions and, once again, the experience has been fantastic. The facilities are very well maintained, the rooms are comfortable and clean, the food is varied and of good quality. The staff is very friendly and approachable, especially Marisi at the front desk, Mauricio in the dining room, and JOSE the hotel entertainer, who is the crown jewel; his friendliness, approachability, and energy make it so that both children and adults enjoy the activities to the fullest. He always manages to create a fun and pleasant atmosphere, and it is clear that he is passionate about his work. Without a doubt, people like him make the difference and make the stay even more special. We will return without hesitation. Highly recommended!