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Reviews from Guests

3.0/5

tripadvisor

3,047

Reviews

from real guests

colinmV4570SP

4

/

5

Great stay in a good location at a fantastic price point I’ve seen so w negative reviews on here but most are written without considering how much you have paid and where you are. Cleanliness is great, we were upgraded to a top floor suit which was amazing. The lifts had been a massive debate the truth is this - if your in block 3 & 4 you are fine if you are in block 1 &2 they are a nightmare for the higher floors. We were on the top floor of block 4 and never struggled. Restaurant was really good, expectations are this is a 4 star hotel, it has a buffet and there are areas that change every night but some things are available every meal Like a salad selection etc. some complaints around this but these days most 4 star hotels are like this for food. There was actually a wide selection of food. Pirate restaurant is for lunch only and we found it good. Diet allergy and gluten free - one of us is gluten free we asked for assistance and they provided us with a tour and then offered to cook dishes separately including pancakes, toast, eggs and chips etc. couldn’t help enough- again it helps to ask. Pools were clean and the slides were really good We went ultra all inclusive and got the trip to Robin Hood to watch the show, well worth it. Ultra also got us access to the games room, we went every night before bed, this was the highlight for my sons 10&13. Overall your in Benidorm not the Maldives (I’ve been there) and this hotel at this price is exceptional value, was a great visit and well worth it. Would 100% go again!

keane1234

2

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5

Weighing people to go on slides this has completely put me off returning to this hotel. I have never seen people having to weighted to go on slides. If your over 100kg you wont be going on slides

Companion00725809067

5

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5

The hotel is very clean, the treatment from the workers was excellent, our young daughter had a great time with the activities at the kids' club. The food, both the snack buffet and the large buffet, was very good. The truth is that we will repeat the experience because it was an incredible week. By taking the ultra all-inclusive, dinner with a show at the Robin Hood was included, and the truth is that we really liked the interaction of the actors with the audience. The gamer zone of the hotel is very fun for children and adults, and the food at the pirate tavern was incredible.