Mariscal III

Beware of GARRY MARSH advertising Aquarium 3 apartments in Benidorm. He put add on for apartment on 21st floor in March I phoned him on 20th March booked and paid him for 2nd June 16 nights. He told us apartment had just been refurbished pictures where excellent walk in shower this is reason we booked being pensioners. The week before we where due to go he sent us the keys they where for a different apartment 15c on 15th floor. On arrival we found the apartment a total disgrace. 1 Bathroom door had hole where someone had kicked it 2 No walk in shower 3 Furniture was old shabby and dated with throws over the suite 4 Plaster coming off walls in hallway and bathroom ceiling 5 The balcony had a discarded sofa in the corner chairs stacked in corner wardrobe in other corner 6 No wifi was in advert 7No air con also in advert PLEASE BE AWARE OF HIM WHEN BOOKING

we stayed at acquarium 3 from 10 to 17 September. We collected our keys and was informed that the apartment was ready and had been cleaned. However when we entered we realised that the bedding had not been changed, the towels were dirty and there was rubbish in the bin and the Apartment had not been cleaned. My wife needed the toilet and when she entered the bathroom the smell was horrendous. the toilet seat was down and when she opened it it was full to the brim with faeces. We had to go back to where we collected our keys to report this. It took about 2 hours to clean so we had to stay away from the apartment and given that we had an early flight we were knackered. All we wanted to do was rest before going our. During our stay we had to contact the agent on 2 more occasions regarding the toilet blocking. We have made several complaints and was promised a partial refund which we have still not received

This place will ask for a 200 euros deposit eventhou place is old or really old and lots of appliances far from looking normal. (Bedroom lamp, living room lamp, kettle) The Apartamentos is in the brittish part of Benidorm and about 10 mins walk from Levente Beach. Place is really old, 3 old lifts, no cleaning for the whole stay. Hot water enough for a shower, for one person. Really old kettle, old fridge. Small telly. And a strange smell in the bedroom. Reception closed saturdays and sundays! NB: THIS PLACE OPENS THE RECEPTION AT 9.30 MON TO FRI. CHECK OUT FROM 9.30 TO 10.