Playadulce

This hotel is great. A little tired in places and not the most swish looking but the staff are fantastic and so helpful and the location is great. Rooms large and cleaned everyday. Direct beach / promenade access (shingle/stony beach not the best for sandcastles). Food selection is good. They have breakfast, lunch, light tea and dinner. This light tea 5-7 was a lifesaver for young kids who can’t wait until 7.30pm to have dinner. Entertainment - just the right amount (not constant banging music all day thank god). Aircon good. Pools great and no problem getting sunbeds even in July school hols (unless you HAVE to have CERTAIN sunbeds at exactly 10am!!). Allergies- they are amazing with people with allergies (gluten and dairy free here). I assumed I’d have to eat egg salad for 9 days off the buffet but once I’d made the restaurant staff aware of my allergies they gave me a list of all gluten and milk free meals they could make me for lunch and dinner each day then I gave them my order at breakfast time for later that day! It was incredible. They also went through everything on the buffet stating whether it had gluten or milk in. They also went and specially purchased soya yoghurt for me as I asked if they had any! They already have oat and soya milk available. Also made to order omelettes each morning perfect for allergies as can pick what you want in it. I was blown away by their attention to detail and care about this. They were all good but Rocio was the best, she guided me and explained how I could have specially prepared meals, checked everything with the chef etc. absolutely first class experience and something I have NEVER experienced before at a restaurant or hotel, especially an all inclusive buffet.

We stayed here in July,check in went smoothly and the receptionist was very helpful.we arrived 2 hours late due to plane been delayed and we arrived just has the restaurant was about to close, they plated myself and family a huge salad which could of fed all 3 of us and also offering more food. Are rooms were spacious and clean. We found a lovely place just down from the hotel in like a shopping/restaurant area called shelby's smash burgers which did the most amazing burger at a reasonable price ,they were that good we went a couple of times during our stay. The pool area was good apart from people putting their towels down and not been seen using sunbeds for ages. I've got to admit that one day,one of the life guards did walk round and move at least 15 to 20 towels, but this didn't happen often. The pool area did become quiet around 2pm till 3.30ish. The que on a morning did get long on certain days as it didn't open till 10am and the sunbeds soon got full. We did have a good holiday but my kids wish they had more exercusions or trips to offer during our stay. The walk up to the marine was lovely with plenty of places to stop on way for a nice cold drink,the walk took around 20 minutes to get there. Definitely a nice place to visit while in the area.

Room 111 is from 40 years ago, it doesn't have a bidet, the curtains are like a two-star hotel, water leaks from the sink onto the countertop, the room's nightstands are made of brick, the closets are from 40 years ago, and on top of that, we had a few cockroaches.