We book and pay in March for booking, indicate pets and send Mail consulting, do not respond and in June send a document saying that they break the law and that they will charge us 20 € for but and day...
Being already staying, we have suffered two days with air conditioning breakdowns, very nice maintenance staff but we had to sleep one of the nights without air conditioning and temperatures above 26o, we were not offered to change to another room that did not have these problems and there was any apology from reception or direction for the situation....
I would not recommend it, moreover, look for another place, I find it expensive and that they try to put your hand in your pocket with any excuse, as a practice this Enterprise, where you are asked 10 € a day for parking in the street (for example) should give you a clear idea of what I am talking about.