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Reviews from Guests

3.0/5

tripadvisor

366

Reviews

from real guests

manuelpQ5208CI

3

/

5

Dirt in the room (dust and crumbs under the bed) and discomfort in the bathroom, a lot of spaceship design and shower jets and hydro massage, which takes up almost the entire bathroom and makes using the bidet and toilet uncomfortable. Regarding breakfast, for a 4-star hotel it was horrible, croissants and pastries from days ago, the fruit and savory options were very limited, and both the coffee and juices were in need of improvement. As positive points, the attention from the staff and the very good location.

monferrol

2

/

5

I stayed several days at this hotel for work. It's a hotel that's pretty well located, but it's not a 4-star or close to them. The reception staff is friendly and diligent. From there... poof, things get complicated. Lack of maintenance everywhere, from reception (broken vending machines), lackluster floors, elevators that go super slow,... Humid smell on the stairs and for two days, nauseating smell in the breakfast room. The rooms: removable ceilings of different color shades ranging from several whites to several grays, cheap vinyl floors, poor quality, pladur walls with bad insulation, as they are listened to the rest of the hotel guests. Bathrooms: they put a modern shower cabin that supposedly has hydromassage, but that hardly works properly. Tiles and floors of 7 €/square meter, should be the cheapest at the time the hotel was built. Breakfast is to comment in a separate post: you have much of the Mercadona assortment at your disposal. The yogurt thread, the coconut thread, the chocolate "Aunt Mildred", the palms of the blister brand Hacendado, the Madendado milk loaves, even the supposedly fresh bread (it is from the previous day) is the big bar of the Mercadona cut by machine. Butter?, no, no joke: it is margarine and they put a block of it and there you serve yourself with a knife. Unheard of. In short, I cannot recommend this hotel. I'm sorry.

290yolandac

1

/

5

It is not a superior 4 star hotel.The services are more than a 2 star hotel at most. There's no bar, there's no hall, it's a hallway to the entrance with two sofas. The staff is not friendly, breakfast a mess , with poor quality products. The bins in the breakfast space, when opened, flies came out. The room was fine but in the bathroom did not work half of the shower appliances. There's no light to put on makeup. The only thing I can say good about the hotel is the Cleaning Service. The rest to forget

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