As the only hotel in the centre of Pola de Siero we had little choice at the end of a long day on the Camino. The receptionist at the hotel was helpful and friendly but she could only do her best to address our issues. The room was a good size as was the bathroom. The beds were mediocre, certainly not 3 star. Our room was cold and the central heating never overcame this discomfort despite the attempts of the receptionist. The bathroom had a bath, bidet, wash basin but not a plug in sight. Just as well we carry our own. The worst feature was the water temperature, it was barely warm and too cold for a bath. On top of that it became cold unexpectedly during our showers.
So overall after 4 weeks of walking on the Camino from Bayonne this was our most disappointing and least value for money hotel. All the issues can be addressed with competent hotel management.
Breakfast was also included and this was very average, certainly well below what is expected of a 3 star hotel.
