I state that I never, ever wanted to do this review. I chose this hotel to organize an event with 20 guests for the company taken which I work on the first day and 15 guests on the second day (plus the staff). Everything cost about 10,000 €. (all settled of course in advance)
I found myself with my 20-month-old son and
My husband to request an extra night having postponed the flight by a day.
I arrive at the hotel and they tell me I have to redo the key to the room. I state that the key never worked and every day we had to make it new.
I was holding my son a backpack a bag and a stroller, I ask for a room key and they tell me I have to pay first. Having my husband the company card and being still him out I asked meanwhile to be able to go to the room that then would pay him later (after about two hours) there was no way to go. At the reception a very unsympathetic gentleman slow and unempathetic that instead of welcoming a guest who created an event in the hotel filling it for two days in a row proved to be a real incompetent as well as rude and I would say unsuitable for the public. I don't get credit for the breakfast, cleanliness and Service that everything represents except a 4-star hotel. 5-star disappointment
