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Reviews from Guests

3.0/5

tripadvisor

653

Reviews

from real guests

27asmar

1

/

5

Don't stay at this hotel. The night staff was not helpful at all. we had faulty sockets, ants in our room when we spoke to the night staff (William) he didn't seem phased about the problem at all and said it was because we had food in our room ( a packet of crisp) gave us a spray canister of insect killer and left us to deal with the problem. The lift was so slow It felt like it would break down any minute, the floor of the lift was a tripping hazard. The only good thing about this hotel is the location.

CSSPereira

1

/

5

Difficult to qualify this establishment with the category of hotel, more like a pension, and the worst one can imagine. By default they assigned a room without bathroom, without this being explicit in the description or in the booking act. For the bathroom option in the room, we had to pay extra 30€ per night. The door was like a room in a house, without any kind of security and opened out!!! The light of the room lit with a switch! There are no switches in the rooms. The tiny window faced a wall. During the night there was a lot of noise, people walking through the hallway to access the bathroom, many of them drunk, and/or laughing loudly. I do not recommend, it is not a place where you can rest - both by the noise and the lack of conditions.

jiemem2022

2

/

5

I stayed at this hotel in Barcelona and the location is really great: thanks to nearby public transport you can reach every point of the city in no time. Also convenient for the many shops right next to the entrance. The hotel is very charming and historic, but unfortunately I found a big humidity problem in the room. At night the sheets seemed wet and the clothes were affected too; a decidedly unpleasant feeling. In addition, the living room was disturbed by the noises of the neighbor speaking loudly and slamming the door every hour, without any of the staff intervening. Note of merit for the cleanliness, really excellent: room arranged every morning and always new towels. Also the staff was very friendly, kind and helpful for every request. Too bad about the humidity and soundproofing.

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