Barcelona Montjuic

Reservation made in early June and canceled by the hotel a few days before without notifying us. SHAMEFUL!!! We arrive with 2 children and Anna, supposedly the manager, tells us that the reservation is canceled and that we can look elsewhere. This employee looked down on us and put us outside because we were asking for proof of the cancellation. On a Saturday morning, in Barcelona, with 2 children, thank you for your MALICE!!! SHAMEFUL 😡😡

I booked a room and then requested to cancel it due to an unforeseen event. They accepted my free cancellation without any problem, and I received excellent treatment. Grateful.

Room 107 We requested a bed for 2 we got 2 beds. They didn’t try to give us larger sheets to accommodate our needs. Internet not working. Room smelled like bleach (strong smell) when we moved in. Shower head support not staying in place. Shower head falling on your head while taking shower. Shower has mildew around glass. Bathroom light way to bright as next to bedroom. Very noisy bathroom fan. Kitchen cabinet doors do not close properly and are water damaged. No shelves in the bathroom to drop your stuff. Etc. Very very expensive for what you get. Very expensive.