Renaissance Barcelona Hotel

I booked this hotel for our honeymoon for the central location. It was great to wake up each morning and try a new cafe that was within walking distance. In fact, everything is within walking distance. We walked from here to Park Guell, Sagrada Família, and everywhere between. We didn’t even use the metro. The staff was friendly and the hotel was clean. I would highly recommend for anyone wanting a central location. Also, the rooftop bar had excellent food!

Good location close to transport/food/beverage choices. Exceptionally attentive front desk/concierge service. Expedited a room for our early arrival. Pleasant common areas, good bar/restaurant and great rooftop bar. As mentioned and seen, the pool really is a glorified bathtub at the end of the rooftop bar. The second floor room was comfortable with a small balcony peek-a-boo view and good temperature control during the very hot weather. Decent space, facilities and storage in room. Comfortable bed although pillows too soft. But there were failings: Maid service was a letdown - not done even by late afternoon most days and had to ask multiple times, and even then not all supplies replenished. Bathroom poorly designed with insufficient ventilation and water that flowed out of shower enclosure also causing rusty stains (pic). Bathroom door hinges were broken which prevented door from closing properly (pic). Evidence of previous failed attempts to fix. Main entry door would bind loudly when opening, and balcony door latch very loose so didn't seal. Maintenance items that should have been addressed before room goes online. One elevator was frequently offline as well. Given the high end pricing, these aspects were not expected from what Marriott describes as a 5-star property.

Luxury hotel in a central area, but frankly I expected better.