Abba Burgos

Problems we had at this hotel: Freezing indoor pool, wood around the pool with loose planks. Horrible heat in the rooms in the afternoons. Smell of sewage in the bathroom. Room with a terrace: they are not individual, only separated by some low planters, zero privacy. Curtains do not block the light and pillows are too soft. They charge you for the towels for the supposed heated pool, watch out, it is not a deposit. Sour milk at breakfast. I do not recommend this hotel at all.

A shame. It needs renovations and more staff. The pool is not heated and the buffet is horrible. Especially considering the price. It was a great place but it no longer is, no matter how much some of the staff try. The ones at the front desk do not. They do not seem to care that the quality of service is so bad. They do not even wake you up even if you ask them to. They say they forgot and that is it... Very unprofessional.

Good hotel practically in the center, spacious room, easily accessible bathroom but with fixtures too low to define the room as suitable for disabled guests, complete breakfast, two criticisms for wheelchair travel: there is a high step to enter the restaurant and no ramp or slope, you have to exit and re-enter from another side, the staff is mostly kind and helpful, with some haughty, distant, and presumptuous elements that did not ruin the experience.