Club Hotel Drago Park

Just spent 10 days at this hotel. Staff very pleasant room clean and comfortable but would benefit from the addition of a fridge. Food very good with plenty of choices. Animation team superb really engaged with the guests. Pity it is far out but beaches are beautiful Would highly recommend.

Booked a four-night solo break at the Hotel Drago Park. Please don’t take any notice of the negative reviews – overall I had a good stay, although there are some things to be aware of. The rooms are spacious, there’s a great hairdryer in the bathroom and a free safe provided. The shower was great, towels were clean and fresh, the bed was made up daily and the room kept well cleaned throughout my stay. Food was tasty, and there was plenty of variety to choose from. I really dislike it when people say the food is repetitive – most of us cook very similar meals at home week after week anyway! You can also self-serve beer, wine (both very nice), sangria and soft drinks which is a great touch. The pool was large and spotlessly clean too. There is a shuttle bus to the beach, though unfortunately it wasn’t running during my stay. The hotel advised we could take a taxi instead and they would reimburse the cost, which was helpful. A couple of other points to note: there are lots and lots of steps all around the hotel, which isn’t ideal if you struggle with your mobility or aren’t steady on your feet. I also found it odd that the room had a kettle, tea, coffee and sugar provided, but no milk at all – and there was no fridge in the room either. Most importantly, I was really disappointed with the welcome I received. None of the staff bothered to offer even a simple "good morning" or "hello", and the reception team in particular came across as very abrupt and unfriendly throughout my visit. It really felt like basic courtesy and customer service were missing entirely – I think some proper training in how to treat guests would make a huge difference here. Would u go there again, absolutely!

If you are Spanish, I recommend another chain... certain British clientele, constantly looking for trouble. The hotel is logically not to blame for anything, but it is very unpleasant for the rest of the guests to see how the Canary Islands police and the Civil Guard arrive to try to restore order... Hooligans: if you are coming to be a pain in the ass in Spain, you had better stay home...!!!