Magic Life Fuerteventura Imperial

This was our first family holiday abroad, and overall we had a very enjoyable stay at TUI Magic Life Fuerteventura. We arrived late after a long journey and were warmly welcomed, with staff encouraging us to get food and drinks before check-in, which was much appreciated. Throughout the holiday, staff were friendly, hardworking, and efficient—particularly in the main restaurant, where service was excellent. A special mention also goes to Mateo in housekeeping (Block 11), who went above and beyond to make our stay comfortable. I recommend a move to a more guest facing role with his clear dedication to guest satisfaction and I even said this to Eduardo the manager of the resort. Our room was clean and in a great location near the activity pool. While it had everything we needed, the bed (two singles pushed together) wasn’t the most comfortable, and the air conditioning was quite noisy on full power. We also had a minor issue with the safe, but this was resolved quickly once followed up with reception. The food was good overall, with a decent variety, although queues could build up at peak times—especially for popular items like pizza. Desserts were a bit repetitive. One area that could definitely be improved is catering for dietary requirements: my wife is coeliac and vegan, and this wasn’t addressed proactively. It would be helpful if the hotel asked about allergies or intolerances at check-in. The main downside for us was the “sunbed wars,” with guests reserving beds very early in the morning and no clear enforcement from staff. Poolside maintenance also needs some attention, as there were a few broken tiles. That said, there were plenty of positives—the hotel had a great atmosphere, and we really enjoyed the extra touches such as welcome drinks at dinner, pool parties, and evening stalls. The restaurant team in particular stood out for their organisation and friendliness. Overall, we had a great first experience abroad as a family and would happily return. With some improvements around sunbed management and dietary options, this hotel could be even better.

Another amazing stay at our favourite hotel. We arrived late and check in was very smooth. We were given hot food while our bags were taken to the room. We had a lovely surprise in the room, wine, chocolates, nuts and olives to celebrate our wedding anniversary. Food was delicious and varied. Also a great range of gluten free food and beer for myself being celiac. Mary Ann on guest services was amazing as usual, helping to organise pizza and pasta! Cleaning was first class as usual as was the entertainment. All the staff work tirelessly to give their guests the best experience. We have already booked for next year!!

I always love to come back to this hotel with amazing sea views. Food was varied and delicious. Staff is excellent Mary-Ann from customer service, great room service Jennifer and David at Plaza Bar. I will definitely return again later this year with my family and friends