Santa Rosa

Well-located hotel; the two young women at the reception welcomed us well, nothing to say. The rooms were clean; however, the balcony, if we can call it that, is not suitable for two people, and the soundproofing needs to be reviewed. Upon entering my daughter's room, we could hear the room next door that was in full swing. As for the night, very little sleep due to the noise from the young people above who were partying. The dining service was perfect, nothing to say.

To begin with, we were really happy with the place. It has a great location, close to the beach and shopping opportunities. The breakfast is also quite good. Unfortunately, we experienced that our bed linen was not changed, our towels were not replaced either, and it took three days before the trash bin was emptied. The only form of "cleaning" we received was that the bed was made for four days with the same bed linen. I went to the reception to complain, and they apologized and said they would fix it. However, it never happened. In addition, there is a lot of noise. You can hear everything—from the street, the neighboring rooms, and the other floors. It is a lively city, and you can especially hear that in the evenings. I have given the hotel 3 stars solely because of its location. To begin with, we were very happy with the place. It has an excellent location, close to the beach and shopping areas. The breakfast is also quite good. Unfortunately, we realized that they did not change our bed linens, nor did they replace the towels, and it took three days to empty the trash can. The only form of "cleaning" we received was that they made the bed for four days with the same sheets. I went to the front desk to file a complaint, and they apologized saying they would resolve it. However, it never happened. Additionally, there is a lot of noise. You can hear everything: the street, the neighboring rooms, and the other floors. It is a very lively city, and this is especially noticeable at night. I have given the hotel 3 stars solely for its location.

Staying here ATM. Honestly a really great hotel for the price. Clean, comfortable and in a good spot just of the front. We are room only, so can't comment on meals, but have enjoyed the rest of our stay. Rooftop bar is a lovely space to watch the sun down, much bigger than expected. Hotel is minutes from the beach yet still in a fairly quiet street. Have spent lots of time on our balcony enjoying the sun whilst also being barely overlooked. Would visit again.