COSTA ENCANTADA

For a family stay, the young children were delighted, for the adults, a noisy club by the pool with the sound system a bit too loud, an unpretentious bar (poorly mixed cocktails, tables not cleaned between 2 customers), no shows worthy of the name in the evening, good food and renovated accommodations. The club is in the city center, so it is very noisy because it is surrounded by high-traffic roads. A very beautiful beach is 600 m away for those looking for peace and quiet.

This was our fourth holiday at Costa Encantada and again we thoroughly enjoyed it! This time we stayed in the renovated rooms and how beautiful they have become. The rooms are beautiful, modern, and wonderfully spacious. Everything was clean, the air conditioning worked perfectly and the beds were also fine. We were with seven people, a family with children aged 6 to 19, and Costa Encantada remains a wonderful place for us to celebrate a holiday. We are also very satisfied with the all-inclusive package. We have used this during all four of our holidays and it never disappoints. The food is varied, there is enough choice and something for everyone. After four times we still come back here with great pleasure. That says enough: we've already booked for next year!

This was our second holiday to the hotel following our visit last August. It’s always a risk going back to somewhere that exceeded expectations the first time. However we were not disappointed. I really don’t know how the team there manage to keep the hotels public areas as spotless as they do bearing in mind the amount of traffic both wet and dry! I was in the room when it was serviced and noted very clean mattress protectors. We had clean towels and a clean daily which was done to a high standard. The food was all buffet but we ate on the terrace which we felt was a better experience. We had all inclusive and it was worth every penny. The standard was as good as last year. All staff were helpful and friendly. We managed to speak to the famous Gail who obliged with our annual family photo! My 5 stars is based on the fact this is a 4 star family destination which we felt represented great value. It’s great to see families having a good time. I would say the hotel responded to a review around the food and illness by installing sanitary hand stations. While we there in the whole week we saw very few if any other than us use it. We had no issues as the food is changed regularly and mostly cooked fresh but I do think guests should take some responsibility as children are allowed unsupervised by parents to wander around the food. Pool entertainment was lively if you wanted to join in. The team work hard. Sadly I don’t think we will visit again as our grandson is probably outgrowing the activities, however I would highly recommend for families.