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Reviews from Guests

3.0/5

tripadvisor

41

Reviews

from real guests

tinawK5812DU

5

/

5

The hotel has changed since we came last year it has improved no children and just half board which is good the service is excellent the place is spotless the food is excellent and the hole staff are so friendly and very helpful would recommend the hotel to anyone

m_m0ntsertratp

5

/

5

Very good hotel, very friendly staff

riccardom997

1

/

5

Truly terrible experience. The hotel is completely disorganized and the stay was far below expectations. The food was of poor quality, with limited choices and definitely disappointing; moreover, they do not serve lunch. The cleanliness of the room was barely sufficient, certainly not up to the standards of a hotel. The air conditioning was set too high and was uncomfortable, while the soundproofing is practically non-existent: noises from other rooms and the hallway were clearly audible. There was also no room service, which they do not provide. The bathroom lacked a bidet and even an exhaust fan, which made the environment uncomfortable. Additionally, there is no bike storage: we were initially told to bring them to our room on the third floor, but after consulting, they decided to have us put them in the garage, only for one of the reception staff to make us move them to the luggage storage because, according to him, they could not be left in the garage. The next day, his colleagues decided to move our bikes from the storage room and put them back in the garage; it was an extremely inconvenient situation. Overall, it was a very disappointing experience. As far as I am concerned, I do not recommend this hotel and I wonder how it can have four stars.

Facilities Details

Free Wifi

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Facilities Details

Internet Access in public areas

Free Wifi