El Greco

I stayed here with friends and booked two apartments for 5 days. I messaged ahead and requested that they be as close to each other as possible and to my delight they were next door! This alongside an extremely friendly reception team got our holiday off to a great start. Note on check in: they needed our passport for half an hour. Our rooms was clean, spacious and the balcony gets the sun in the morning/day but not in the evening. Great kitchen facilities and there are pool towels in the room. The only thing I would improve would be a mirror in the second bedroom - I think it’s more considered for children to use as opposed to adults but comfortable nevertheless. The pool is big and is deep enough in places to actually swim. There is a life guard on duty and staff in the pool bar. We did not struggle for sunbeds or parasols. (although not sure what it is like during peak season) The pool bar is really well priced and offer happy hour between 4-5 which was lovely. The staff are so friendly and seem to want to make your holiday better! The pool bar plays music but not overly loud so you can enjoy the tunes without it disrupting the peace. The hotel itself is in a great location yet you don’t get any of the noise from the restaurants below. Some of our group wanted the beach and some didn’t so this hotel was perfect for us. The walk to the commerical centre is between 15-25 minutes walking at a more leisurely pace and the Morgan mall a 30 minute walk. There is a spar which is a 5 minute walk and a hiperdino 10 minute walk away. This was my 5th time coming back to Gran Canaria and I think out of the places I have stayed - this is definitely one I would rebook. The friendliness of the staff, the pool and the pool bar and location make this perfect.

We enjoyed our stay in this hotel. Inside it actualy looks better than you can guess from pictures. Receptionists (younger woman was sweetest receptionist we had in long time) very nice and professional, cleaners doing great job with a smile. Kitchen equipment in room absolutely top condition. Breakfast variety is small but not so bad + they make great cappuccino and people working there are doing great job. Hotel’s style is old but condition is perfect. However reason why we chose this hotel was location. It’s amazing. Why should we go to pool when you have sea in front of you ? :) And yes…. Can’t give 5/5 for very simple and shocking reason. You can’t bring your pool towel to the beach. We bought nice ponchos for this reason. It cost us 2hours searching time and 160€ for 2. You really wanna keep this rule guys ? Up to you. Would be worth 4,5+/5 . Now 4/5.

Room service did not work and when I pointed it out the next day blamed them on technical problems, may think that you would be compensated in some way, but not. Cockroaches both in the bathroom and pool. Otherwise good.