We were so excited to go to Granada. And Granada is fabulous. But this hotel is not. From the moment we entered the lobby, we were met with fairly unfriendly reception staff. To be fair, they did check us in early, which we were grateful for. But welcoming, they were not.
The room they put us in was right next to the cleaners’ cupboard, so an early wake up call of chatting and clashing things around greeted us. Obviously the cleaners have to do their thing, but a little consideration for guests at 6am would have been nice.
The breakfast was appalling. Utterly awful. Greasy food, if any had been put out. We went to breakfast early enough but things were not replenished. So we ‘missed out’ on a number of items in the hot food.
The neighbourhood was good and it was ok to walk into the centre etc.
However, in general, the staff were surly and unwelcoming. We’d say this is definitely NOT a 4* hotel. I’m sure there are other, much nicer places to stay.