Hotel Las Nieves

I made a reservation for this hotel on Booking.com for mid April, 2025. One month later, January 21, 2025, I received a notice from Booking.com that Las Nieves informed them that they had "overbooked" for our date and had cancelled our reservation. It is a popular time of year which I why I booked so far in advance. Somehow it took a month for Las Nieves to figure out that they had overbooked? Really?

A charming hotel in the heart of Granada, comfortable and with a very friendly staff. Nearby parking, to store the car and not take it out until you leave, the hotel is located in the pedestrian area with everything nearby to walk. Five minutes from the cathedral, tapas and restaurants, and nightlife areas. Comfortable rooms, full bathroom and enough space to rest for the day. To come back, no doubt.

I regret to report that the staff were very rude. I had lost my cell phone and I wanted to notify the family at home in Italy and they denied me to make a phone call telling me that they could not..... I would obviously pay at my expense. Otherwise nothing exceptional.