I am simply writing to show my disappointment, we have had to cancel the reservation due to illness and the hotel indicates that I had to notify 2 days before, now they are charging us for the first night, saying that it is for having booked with Booking, if it had been directly with them there would be no problem. Booking tells us that they have asked the hotel to make an exception and the hotel responds that it follows the policy of counting the first night. In short, some blame the others. We were left without a trip and paying for the night without using it.