Sercotel Gran Luna

Good infrastructure and clean, nice room; I just need a basic chair and table on the balcony.

A mega-format hotel with several buildings that offers numerous services. Very well thought out for international tourism and its specific tours, but it is also comfortable for family and local visits. Good room with somewhat dark decor, and very good value for money. It also has services for bringing dogs or pets.

A very beautiful hotel; I especially appreciated the rich buffet and the quality of the food. Despite a large influx of groups, the quality of service and food was not affected at all. The menu also included delightful fish cooked to order. The waitstaff (very kind young ladies and gentlemen) were also very skilled in clearing away empty plates, using a robot, but the human element was essential. The reception staff was also very precise and kind, including a new girl who assisted me with extreme kindness and patience because I was unable to open my room door with the card. Truly an excellent hotel with a well-prepared young staff.