When we arrived at the Hotel we were totally ingnored . The manager was busy serving meals in the adjoining cafe. The room was ok but there was no means of adjusting the temperature apart from opening the windows . The furniture had seen better days there was no shower gel,soap,hairdryer or a spare toilet roll. The mini bar advertised was an empty fridge The tap was loose on the wash basin. The steak we were served for dinner at an extra charge was rancid and 75% gristle. When we complained we were totally ignored. The breakfast was none existent the manager was more concerned in serving none guests in the cafe. On checking out we were presented with the bill with no apology deduction or comment.