Neptuno

In my opinion the location is great, but the hotel it's very old. I was in six floor. And was raining outside, and inside the same😁. The cleaner coming every day, but she clean one room,one toilet and one balcony in 5 minutes, rest of the time she was on facebook😂... I do not recommend the hotel. If you check little bit more you will find a better choise with the same money, maybe little bit more money, but big difference in the hotel.

I have stayed many times up to 2005 and always had a great stay. The lady on reception always recognised me and made me feel really welcome. Oh how times have changed! I booked two nights in a sea view room and the view is indeed outstanding but that was really the only high point. On checking in was served by a surly lady who clearly didn’t want to be there. Conversation consisted of a few grunts and pointing. Once in the room looked ok. Bathroom had plaster missing off the walls and the roof tiles were broken (more on this later!). On returning to the room in the small hours there was a strong smell of sewerage coming from the bathroom, which stayed until we checked out. Saturday morning there was a massive storm and water came pouring into the bathroom through the broken tiles. Reported this to reception, same surly woman, along with the sewerage smell and she just shrugged her shoulders in a I couldn’t give a f**k attitude. All in all very disappointing. Have given an extra mark for the view! This hotel is very much in need of some love as it’s in a great position and could be (and has been) so much better

Grim, no point even complaining to the one person on duty. They couldn't do the works required during our vacation....never to be seen out from behind the desk. To say this place is tired is an understatement, it's exhausted and about to collapse. shame as location is good an the hotel could be exploited...must be demoralizing for staff. Vintage or is it retro bedcovers from grannies attic, holes in doors, air com still coming, broken sinks, tiles oh and if you want a drink there's a machine hidden in a corner. Don't expect hotel literature..... And before you say it we didn't pay a low price for the privilege. First time I've ever felt the need to post in one of these sites... Says it all....avoid