H10 Lanzarote Gardens

We have recently returned from the H10 suites Lanzarote Gardens on an all inclusive stay as a family including an 8 year old, and what a brilliant experience it was. From start to finish, this holiday was perfect Arrival - quick simple check in where everything was explained in detail - staff incredibly welcoming, always have a smile on their face and go out of their way to support. - when we got into our room, it was absolutely spotless, the location just wasn’t ideal for our family. We asked at reception if there were anymore rooms available, and the lovely lady moved us into the most beautiful suite overlooking the pool which was massively appreciated. - arrived late but they left sandwiches, fruit and cakes aside in the pool bar for us to collect which was a nice touch Pools - perfect for my 8 year old, she loved them especially the slides and the pool mat which was operated by the fantastic entertainment team - children’s pool a bit on the cold side, but it didn’t bother my daughter in the slightest, and as the weather was so hot it was refreshing. Who wants a hot pool when the weather is hot anyway!? - heated, deeper pool at the back which again was great. Some days we went into this before getting into the colder pool to ease ourselves in! - more than enough sun beds and parasols and definitely no sunbed wars! - if you leave your towels unattended before the pool opens, the lifeguards will remove the towels which is a good thing as it stops people reserving sunbeds from silly o clock. Restaurant - amazing staff, very attentive - best all inclusive food we’ve ever had, so much choice. For the full English lovers, they have proper sausages, bacon, hash browns and even black pudding which I’ve never had on an all inclusive holiday! For dinner they had a large selection of different meats daily, as well as pastas, different riced dishes and much more. - deserts were unreal, white chocolate gateau was to die for! - self serve wine, lager, coffee and soft drinks along with plenty of different juices - a separate children’s self serve area which was brilliant so the kids can get their own food if they prefer - chocolate fountain was a stand out feature for the kids, obviously Drinks - even though it’s advertised as a standard all inclusive holiday, all the drinks are branded and they even had red bulls on the AI if you fancy a boost! - lager is estrella, served freezing cold pint glass if you’re inside Pool bar - again, staff were fantastic, they work so hard and always have a smile on their face - drinks as above - separate section for food which you’re able to enjoy at your sunbed. They serve different baguettes, chicken strips, burgers (chicken and beef), chicken wraps and wings, hot dogs, chips, onion rings and more! All freshly made and very tasty, hardly ever a wait either which is testament to the hard work the staff put in. Entertainment - staff were so so good! Couldn’t do any more for you, seems unfair to single an individual out as they were all great, but carmelo was fantastic, the energy levels certainly raised when he entered the room. - shows were fantastic, magicians, dancers and much more. Highlight was the “greatest show” which was done by the entertainment team, 10/10 - mini disco was fantastic, the team constantly engaging with the children and the dance floor was always packed which tells a story itself! - my daughter didn’t join the kids club, but it was always full and the other kids looked to be enjoying themselves so I have no doubt that was brilliant too. Location - location was excellent, a shopping centre just over the road with plenty of shops and a few bars overlooking the stunning beach I may have missed some bits off, but I genuinely couldn’t think of a negative even if I tried. Thanks H10, please never change and we will see you again soon no doubt

H10 Lanzarote Gardens First impression a good hotel but needs polishing, hence the 4.5 stars. Last-minute family holiday to Lanzarote with daughter, 4 years. Arrived late morning to the hotel; first thought was the reception area and lobby bar need modernising, but if prioritising funds, I would spend them elsewhere, which presumably the hotel did, as the rooms were clean and modern-ish, pool and restaurant area well maintained. Check-in was prompt, quick, and easy with credit card registration for any misc. purchases, and our room was ready, staying in a family suite which has a separate living area with a sofa bed and a mini kitchenette with a fridge, sink, kettle, and coffee maker whilst we booked all inclusive; good touch to wash bits up, etc., and if travelling with a young family, this would be a big advantage. The hotel is made up of blocks of suites around the property perimeter with the pools and restaurant in the middle. Pool bar/snacks: you can have drinks on your all-inclusive package from the bar throughout the day along with some basic snacks, nachos, chips, burgers, etc., which were okay…. Service here was mixed; often slow but was no real issue; appeared to be a ‘classic’ holidaymaker area. The area overnight, however, was not cleaned by the night staff, just left for the morning, which when up for breakfast early was a sight! Pool - Slippery floor around it, but with care isn’t an issue; the gradient of the main pool is good with a splash/toddler section and then a slightly deeper bit with slides makes it easier to play in the pool and also relax due to the water depth. Good selection of slides for the kids. Pool was clean and well maintained; had on most days three lifeguards. And the hotel provides one set of clean towels, but changes are €1 per towel. Guess you could balcony dry them. Seems to be plenty of sunbed availability. The pool and sunbed area was cleaned daily, but often bits of crockery /glasses were missed again. No real issue for us, just moved them. On a positive note, the hotel staff moved towels off sunbeds not in use. There are clear signs and advice not to rudely or selfishly reserve sunbeds, which is great. The pool toilets need cleaning out more frequently during the day as the floor gets very wet There is a small play park for kids at the side of the pool, which whilst small is ok. This was attached to one of the three kids clubs, which were categorised into ages: baby / toddler up to five, then a junior club. These were staffed with a good ratio of children to supervised staff, Hotel has daily entertainment provided by an in-house team that provides a timetable of activities. Food Breakfast Good selection of both cooked and cold foods: yoghurts, salad, and cooked meats along with the usual stuff. Only one issue: a few mouldy oranges, which was a shame as everything was ok Lunch Good selection of lighter food, fresh Mediterranean-style salads, etc., a cooked option, pizza, and the usual stuff. The selection was good and finished to a decent standard considering it’s an all-inclusive buffet. Dinner: We tried to mainly go for the 18:30 opening as this is later than we would usually eat with our daughter. The restaurant capacity was ok at this time, but when we left, it was chaos. Serving staff were very polite as were everyone, no grumbles with attitude but very slow and clearing tables even if they do them at all between courses. Check out was prompt we had a late morning flight and was able to store our luggage briefly however the hotel does offer long term storage and changing facilities for those guests needing rooms or a place for an evening flight. Not sure if this is a charge or not. Overall great holiday

Our family of 4 has just returned from the most incredible holiday at H10 Lanzarote Gardens, and we honestly couldn’t recommend it enough! From the moment we arrived, everything exceeded our expectations. The hotel was spotless, beautifully maintained, and in a fantastic location. The food was excellent, with so much choice every day that there was something for everyone, including our kids. What really made this holiday unforgettable was the amazing animation team. They brought so much energy, enthusiasm, and fun to every single day. There was always something happening, whether it was games, activities, or entertainment, and they made everyone feel included. The foam party was an absolute highlight for the whole family, and we were lucky enough to experience two incredible White Parties too. The music, atmosphere, and energy were simply fantastic – they created memories we’ll never forget! A special mention also goes to the kids’ club. It was safe, well-organised, and our children absolutely loved it. The staff were caring, engaging, and made it easy for us to relax knowing our kids were having the best time. This was genuinely one of our favourite family holidays ever. If you’re looking for a fun-filled, family-friendly resort with outstanding entertainment, fantastic facilities, delicious food, and wonderful staff, H10 Lanzarote Gardens is the place to go. We can’t wait to come back!!