Catalonia Gran Via

We could not have an early check-in, but we did see other passengers enter earlier. They also did not let us do a late check-out for a fee because they said they did not have availability. Well, on the application there was availability and they wanted to sell us another night at the last minute. We went to another hotel for 6 hours. A shame

Very disappointing. Hotel faculties look great however we were in room 314 overlooking the Main Street. We did not sleep all night due to the noise of traffic sirens, motorbikes, people. The windows are not sealed properly and you can hear everything from the street. Asked to be moved at 2 in the morning but they did nothing. They told me they hadn’t had this problem before but there is clearly a problem there that they choose to ignore

Bad, we had problems, and even after telling them several times they did nothing, we saw things in the pool that cannot be tolerated, especially with children, and they did nothing.