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Reviews from Guests

4.0/5

tripadvisor

1,913

Reviews

from real guests

K2348RJvickim

4

/

5

Just returned from a 7 night stay (8 family members). Easy check-in process. Rooms in need of updating; however, cleaned everyday & beds comfortable. We had a lovely view overlooking the pool & beach. Ideal location which I feel was one of the best points - so close to the sea, local restaurants & a 20 min straight walk to the marina. Great entertainment. Numerous activities throughout the day & adequate evening shows. The animation team work so hard. Katerina is absolutely amazing & made my sons holiday great; absolutely went above & beyond. The main criticism is the food. Very average & repetitive. Often luke warm. Not much choice for children - we ended up going out for pizza/chicken on two occasions. Good bar service. Able to get a sunbed everyday. Overall, we had a good holiday. Hotel fair for a 3*. Would we return? Probably not but it was enjoyable.

Betina76

3

/

5

Disappointing experience – especially the outdoor areas We actually had a good experience with the room, housekeeping and service. The room was perfectly fine and kept clean, and the service in the restaurant and at the pool bar was very good. The staff were friendly and welcoming. Unfortunately, the hotel’s outdoor areas significantly affected our overall experience. The areas around the restaurant and pool bar were far below average, and in particular, the cleaning and tidiness around the pool area were completely inadequate in our opinion. There were used cups, straws, cigarette butts and other rubbish scattered around the sun loungers. This created a very messy and unhygienic impression. It is a real shame, because there are several things that work well at the hotel. However, when you spend time by the pool and in the outdoor common areas, you naturally expect them to be cleaned and tidied regularly. We hope the hotel will take this feedback seriously and give greater priority to cleaning and maintaining the pool area and outdoor common areas in the future. Overall, unfortunately, this is not a hotel we would choose again.

243kennethp

3

/

5

Good Value for Money Hotel – But the Pool Area Disappoints Severely We have just returned from a stay at this beach hotel in Southern Spain, and all in all, it was quite a decent experience that lives up well to the price. The food at the hotel is good and tasty, and the facilities in general are very nice and well-functioning. Overall, you get what you pay for when it comes to the rooms and service. Unfortunately, there is one major and very frustrating drawback: the pool area. It was often incredibly dirty and didn't seem to be cleaned or tidied up after the previous day's guests at all. Starting your day by a pool filled with leftover mess from yesterday is simply too sloppy, and it significantly lowers the overall impression. If the hotel manages to get a grip on the cleaning around the pool, it would be a great choice for the price, but as things stand, it puts a damper on the holiday atmosphere.

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