KEMPINSKI BAHIA ESTEPONA

Just back from 10 days at this hotel. The hotel itself is very well looked after with plenty of sunbeds although some people still like to get the towels out early then not turn up for hours. There is an adult only area with its own pool which we used. Limited sunbeds as quite small and again some people would reserve them and be no shows. I'm sure the hotel could easily stop this for this area at least. Also, when the hotel gets busy, which it does, you get forgotten about in terms of staff coming round to see if you would like drinks or food. On two occasions near the end of our stay, dirty plates were left sitting in the sun all afternoon. Mind you, the birds appreciated the left over fries! We were bed and breakfast as if you go half board you are limited in food options in both restaurants. We went to Estepona on several evenings and ate there. Food and drinks cheaper than at the hotel. The food is generally fine but the menu never changes. I think most guests only stay a few days so wouldn't be bothered but if you're there for longer it's a bit repetitive. There isn't really a beach you can swim from. It's very stony and hard to get in and out of the water so be prepared. There is a lovely walkway alongside the beach for a stroll after dinner or all the way to town which takes about 45 minutes. A taxi is about 7or 8 euros from the hotel to the old town. There is a huge choice at breakfast with both a buffet and the option to have things cooked to order. Again staff really good and service prompt. Lovely setting looking over the gardens and sea. The staff are helpful and friendly and the rooms are comfortable and well looked after. Beds very comfortable too. Fresh water left every evening. My partner used the gym and thought it was good. There is a spa but didn't use it so can't comment. Overall we did have a lovely relaxing stay but not quite the five star experience we've had in other hotels.

Excellent experience at this hotel, where gastronomy is a priority; we ate a delicious rice dish at the Neguri restaurant. Spacious facilities with several pools and access to the beach, everything quite clean, I would definitely repeat. But above all, I must highlight the professionalism of the manager Abel, who was attentive to every detail from the moment we entered.

Wonderful experience at this Hotel. Every detail taken care of to the maximum. Excellent service, unbeatable facilities, exquisite gastronomy and especially noting their manager, Mr. Abel, always very attentive to any need of his clients. A professional of the kind that no longer exists. Congratulations on your work. We will definitely return!