Green Garden

The general state of cleanliness of the establishment and the rooms is unacceptable. Upon our arrival, we noticed that the refrigerator was leaking and giving off bad odors. In the bathroom, the seals were moldy and the woodwork was soaked with moisture. Upon our arrival we were "upgraded" to a pool view. I dare not imagine the state of the other rooms... ​Several negative points ruined our stay: ​Catering and entertainment: Repetitive buffet with no variety. Very basic entertainment. ​Staff: The teams seem understaffed and exhausted, which results in visible weariness and a lack of professionalism. ​Nuisance management: No supervision of guest incivility (abusive reservation of lounge chairs first thing in the morning, loud noise in the hallways in the middle of the night). ​Finally, before our departure, we used the courtesy shower at the reception: dirty floor, no hooks to hang clothes, and a cleaning employee sitting on her phone instead of maintaining the premises. ​The advertised standard is absolutely not met.

Green Garden is a family-friendly aparthotel in Cala Ratjada, within walking distance from the marina (with shops and bars) and some wonderful beaches with turquoise water, such as Cala Agulla and Cala Gat (both great for snorkeling). Family rooms are basic but clean, the swimming pool is nice and has a splash area for kids, but most of the time it is very busy. The food is surprisingly good, and the hotel staff is very customer-oriented. Keep in mind though that 90% of the clients are German, so hotel/pool entertainment is mostly in German. Overall a great experience and highly recommended for families with kids.

Super, we are coming back, an excellent experience 😃