Hm Tropical

My name is Paula and I have been in Mallorca for a week in July 2026. My experience at the hotel was a 10. It is a very clean hotel, the people who work there are excellent, both those at reception, as well as the dining room, cleaning ... The hotel offers you direct access to the beach, a beautiful beach with clear and very clean and quiet waters. A good pool if you prefer not to leave there. Spacious dining room with excellent food. Proximity to the city of Palma de Mallorca by city bus in 10 min, you catch it in front of the hotel. A wide avenue for walking and exercising without bothering anyone ... If you want to enjoy a few days visiting a beautiful place, resting in a very clean and pretty spot, with direct beach access, where all the hotel staff's effort is to make your days with them fantastic and have you return home with a smile, choose the HM TROPICAL hotel. I hope I have been helpful to all those who do not know which hotel to choose to enjoy Mallorca. Greetings from Extremadura to all of you who are part of this hotel. Paula.

Staff do not like British tourists and it really shows. This was the general feel in the surrounding area too. Rooftop pool dirty and cloudy. One staff member helpful, Stephanie and she did try to make amends for the rest of the staff. This stay did not leave a good feeling at all, most staff could not speak English or pretended they couldnt

This is not a 4-star hotel. No room service. Buffet only restaurant (which is not made clear on the hotel's web site). Bathroom privacy in the rooms is non-existent - a glass wall and door separate the bathroom from the main room and there are gaps around the door that allow sight, sound and smell to pass. The furniture in our lateral view room did not fit the room and partially blocked access to the balcony. The hotel would struggle to attain a 2-star status in most European destinations, of which I have visited many. Do not stay at this hotel.