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Reviews from Guests

4.0/5

tripadvisor

1,959

Reviews

from real guests

Voyage298409

5

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5

Amazing hotel. We have returned after 3 years and havent got disappointed. Clean, spacious rooms, friendly staff, fun animators, lovely food. Also great location near beach with beach bar. Thank you. We will definitely come back again. Thank you. Sonia

maximilianvonritcher

1

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5

Our stay at Hoposa Villaconcha was a disaster from start to finish. It is completely unacceptable for a 4-star establishment to suffer from such a total lack of maintenance and basic comfort. To begin with, our room had a constant, unpleasant smell, and the air conditioning kept breaking down—shutting off every short while and leaving the room unbearable. The worst part, however, was the condition of the facilities for families. My son had a fall on the pool slide, and to make matters worse, every time the kids came back from the mini-club, they were dripping with sweat. They told us themselves that staff weren't turning on the air conditioning in the kids' club because it was supposedly broken. For a 4-star hotel to leave young children overheating due to unrepaired equipment, on top of bad odors and failing room AC, is absurd. I definitely do not recommend this place, and we will certainly not be coming back.

Wanderer57798276485

5

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5

Everything was very nice, the place, the service, and Martina, the entertainment girl, was a genius!!! We had a lot of fun with her. We will return