Hotel Cala Santanyi

Stayed at Cala Santanyi for four days and enjoyed our experience at this hotel. Staff were very helpful and welcoming, easy check in, we stayed in a large apartment overlooking the beach. Pros - perfect location with fantastic views of Cala Santanyi - quiet and very clean - staff were all really nice - big room and bathroom a reasonable size - breakfast a good variety - pool not crowded as most guests enjoying beach - big free beach parking near hotel but need to be early - use of clean and big shower and bathroom available after checkout if been at beach or pool which was super handy with towels provided Cons - not hotels fault but in this area you cannot drink water and showering in salty water is not the best - too many unsupervised kids at breakfast buffet get there early before they touch everything - can see into other guests balconies so not terribly private - a lot of German families

I stayed at this hotel for two nights in order to be able to see Cala Santanyi, Santanyi town, and see Es Pontas. It´s a nice hotel with good staff who are polite and friendly, and helpful, and frankly, this distinguishes them from the majority of hotels across Mallorca that I have stayed in (many). The only issues I found were that there is only one elevator to go the rooms and it is quite small. Also, while there is an elevator to bring your luggage up to the reception from the ground floor, it´s a bit of a clunky contraption, where you have to hold the button down the whole time in order to get the elevator to go up or down and have to make sure your luggage is not too close to the doors. I had a small studio apartment which looked out onto some trees so I had no seaview, but the apartment was clean and was sufficient for my needs. However, the lamps on either side of the bed were not working and though I reported this issue to the reception, the issue was not fixed during my stay. The bed was comfortable and the room and bathroom were very clean. Cala Santanyi itself is beautiful and is only a few steps away from the hotel. However, to get to a supermarket, you have to cross the beach and go up some rather steep steps to go up the hillside to a road above, where there is a Spar supermarket which is way overpriced even for very basic items. Clearly, they put their prices so high because there are no other supermarkets around. There is also a restaurant there and further down towards Es Pontas, there is a nice cafe/restaurant called Bar Cerverceria Es Pontas which I can recommend. I had some very nice lemon crepes and coffee there. The service was friendly and the decor is charming. I think if I were to stay at this hotel again in future, I would book early and get a seaview room, but being so close to the beach, it was not really an issue for me. I suggest to the hotel to improve their accessibility and install an additional elevator and a larger elevator.

We stayed as a family of grandparents, adult children and grandchildren and it is the perfect holiday spot for family vacation. We had three bedrooms, and the grandparents room was separated by a joint door. It was very convenient and gave some privacy to all. The grandparents room did not have a balcony, but the other two bedrooms did. We chose to include breakfast and dinner, and both had lots and lots of food to choose from. Since we were nearing the end of the season, it was not crowded. Many many German families vacation here. There is an indoor heated pool plus a sauna, steam room and hot tub. There is an outdoor pool with lounge chairs and a bar. There is an elevator to take you to your room. The kids club was amazing and the grandchildren spent many hours during the day having a great time. It was a lovely beach however, the locals can use the beach and you do need to pay to use the lounge chairs. There is a Beach Bar for anyone, as well as a Second Beach Bar in the hotel. The food at both was very good and reasonably priced. We took the bus to the town as there is a market there on Wednesdays and Saturdays. The market is filled with fruit, vegetables, flowers, lots of clothing stalls as well as knock off handbags. Many places to eat there as well. We did take a taxi back as the buses didn’t seem to run on time.