Illot Suites & Spa

Excellent hotel for family. We were there in October 2018 with a 5 years old child. Fully recommending... Kids program was brilliant and adult show was ecery day different. Nice Mediterranean food with loads choices. Staff was really friendly, rooms nice and clean. Indoor pool was really big and spacious.

This hotel is definitely not a 4star, more a 2star if I'm honest. The room we were first given was facing the shops and restaurants out the back. The noise was horrendous coming from the equipment from the restaurants and smell and mess from their bins was awfull. Thankfully we moved rooms after we showed the man on reception the video we took at 5am in the morning. The description of the hotel is falsely advertised, there is no spa. On finding this l was very disappointed. There is no tea or coffee facilities in the rooms but you can ask for a kettle but you need your own cups and stuff. The staff are run off their feet and are constantly changing from the dinning room to the bar. The staff help themselves to the buffet meal whilst your choosing what you'd like to eat. Food very repetitive and not much choice. One chef at the griddle was not happy and muttered on in Spanish that I'd taken my pork chop back to be cooked a little longer as it was pink as I'm not in the habit of eating raw meat. The alcoholic drinks were spot on and refreshing. This hotel really needs a good overhaul, it's dated. I would not stay here again.

The room we were allocated room 204 was that noisy we could not sleep,asked to be moved because of this and eventually were moved after the man on reception had investigated the noise he said he was not happy about it it was really noisy and out of the window and balcony rubbish all over there was no kettle or any other facilities in room and certainly not 4 star hotel no spar or indoor pool as advertised really run Down needs a full renovation, food was ok but not much choice same food nearly everyday good location but really disappointed video of room available for proof if required