Son Mercadal

We have come as a couple, relax top experience. Delightful staff treatment, Maria, your hostess, gave us unbeatable treatment. Pool area and gardens very comfortable. Very good breakfast, every day different presentation, Fully recommended for a few days of wellness. I'd definitely come back.

We stayed in Son Mercadal for 4 nights. We arrived 10 min. early which was not appreciated. We were told to sit down at the desk of the owner and she stood over us, pressing upon us that this was the house of her parents, now hers and her daughter's. Her stirdy attitude threw me right back to boarding school. We were starved and when we asked if she could sell us a sandwich, that was not possible. She told us to drive back to Campos (about 20 min drive) to go shopping. When I needed an iron for an evening dress, she said that no iron is available and that we could go to Campos and try to find a dry-cleaner who maybe could iron the dress. After some insistance, she did provide me with an iron, part of the mother's inheritance. The lady told us she had given us a bigger room that initially allocated to us, with a private terrace. the terrace was far from private : 2 other rooms had the same terrace and the entrance door to the room (all windows) gave a direct view into our room and bed for all guests on the groundfloor and for the guests sitting at the swimming pool. The room was dark and we had to sit in it curtains drawns for some privacy. The room locked with a simple key so with the "terrace door" giving directly to the terrace, there was a bit of feeling of lack of safety. The wooden down part of the terrace door had slits in the wood for air and insects to walk in.... The breakfast was far from what can be seen on the pictures. The bread was industrial "long preservation and the breakfast was "rationed" for each person : 2 slices of bread, 2 slices of salami, 1,5 cherry tomatoes, 2 slices of (industrial spanish) cheese, 1/2 boiled egg, .... The marmalade was presumably made by the mama of the owner which raised some questions as to the expiry date. Such a pity for an island with such great food and generosity.... Clearly not here. The bathroom was old, the shower was shower head only, there was a plastic bottle with a pump with undefined (I presume) soap with the color of green slime, there was 1 "5 ml-sample" of shampoo per person, the room was too damp for the towels to ever dry, there were 2 towels per person and no pool towels, there was not even a "welcome" bottle of plain water....The furnitures were an assembly of inherited stuff, too good to throw but too outdated to put in your own house. The garden and the surroundings were beautiful. But that is not a merit of the hotel owner : all the island is stunningly beautiful and the gardener did a good job, even though he was cutting the hedge with a petrol cutter on a Saturday morning keeping us from using the swimming pool for reasons of privacy and noise-pollutio. All in all : this place lacks even the most basic of hospitality, friendliness, generosity which is so important in the hospitality business. Maybe the daughter would be a better host than the lady we met, but that does not change the "general" set-up of this hotel. Not recommended

Spectacular place. I recommend it to everyone. It is peace, tradition, taste to combine ancient elements such as a simple ancient bicycle with a cared environment, pure nature ... Ideal for stopping time. The rooms are very cozy with those thick stone walls... the internet and coverage inside the rooms is not good for that thickness, with its advantages... helps disconnect from the real world and technology. The super quiet pool with very comfortable hammocks and help peace... It only offers breakfast, but it is spectacular, homemade, local products, very good... what a shame they do not give dinner...