Hotel Lagotel Club

Our yearly visit to this amazing hotel! Yet again, amazing from start to finish! Most importantly to be remembered by the staff from all areas of the hotel! Particular mention to Nair from reception, Rafa at the snack bar and Rafa the main bar, the lady cook at the snack bar, Samuel and as always Fabian, Sarah, Naroa, Barbara and Estefi! One thing we did notice this year was lather queues at the bar and staff working flat out which meant long wait times and missing parts of the entertainment however we would still highly recommend this hotel! Sad to see the games room wasn’t open as a lot of people at the hotel were saying how their kids disappointed it wasn’t open as unique to other hotels! Maybe be open next year 😊 Looking forward to returning next summer to our home from home 🩷

⭐⭐ Unfortunately, our stay at EIX Lago Hotel in Playa de Muro was a huge disappointment. From early morning, there is an absolutely disgusting smell of sewage and faeces around the hotel. The smell is so strong that at times it is genuinely difficult to stay outside — it actually makes you feel sick. You come on holiday to relax, but instead you have to put up with the smell of sewage from the moment you wake up. The food is another major disappointment. The food is simply terrible — poor quality, not tasty and definitely not what you would expect from a hotel like this. Overall, the constant smell of sewage and the awful food completely ruined our experience. Definitely not worth the money and not a hotel I would recommend.

Rooms well sized, clean and had everything you need. Air conn wasn't very powerful and needed to leave bedroom door open to get cool air from the living room. Entertainment and hotel facilities good. 3 pool areas and loved the fact that they don't open the pool gates until 10am so you didn't have to play the whole towels at dawn game for sun beds. Literally never struggled for a sunbed which was great! Overall, I'd stay at the hotel itself again. The only thing I'd flag is that it's a good 10/15 minute walk into playa de muro (there is a shuttle bus during the day) and playa de muro itself is pretty basic. Alcudia and Peurta Pollenca are by far better locations (in my opinion) with much more night life and things to do so for this reason I'd find a hotel in those locations if staying in north east Mallorca again. Nice hotel, just not the best location for us.