Cas Xorc Hotel Agroturismo

Just back from 5 nights at Cas X’orc. Have to start by saying that the hotel location is very picturesque with amazing views down to Port De Soller, and the food and service at the restaurant is excellent, but with a limited range of main courses and somewhat pricey. However, the hotel is not suitable for anyone with even slight mobility or balance issues. I have had replacement knee surgery and usually have no issues in walking or using stairs. I found Cas X’orc very stressful as had to navigate all the steep, uneven and slippy stairs and paths around the property. We had a superior room, and the website does state that these are on the first floor and that there are stairs, but the stairs are very narrow, incredibly steep and slippy. The walk down to the pool terrace, which is not far from the main building, is somewhat problematic with variation in step heights, some without any rails, and uneven stone pathways, all meant our stay was not a particularly relaxing experience. Even the sun-loungers are the most ‘low-slung’ we’ve ever come across; not great for people who can’t kneel down. The lack of any toilet facilities near to the pool was also irritating as you have to go back up to the main building. Appreciate it is an historic, and charming, building, and that fully accessible facilities would not be possible, however there needs to be more explicit information on the website about these issues. Our room was also very small, and the bathroom was tiny (admittedly it does say from 16m² on the website for superior rooms) but it did not have an armchair as indicated on the website. Having to move out of the way so your partner can walk around the bed was not great when you are paying over £300 a night. There was also very limited storage space for clothes and the usual clutter. As mentioned, the food at the restaurant is excellent, and appreciate it is run as a separate ‘destination’ business, however for hotel guests it might be an idea to provide some form of much lighter salad bar or snack option for lunch.

Firstly. The hotel is beautiful and everything from the rooms to the gardens are beautiful. But I wouldn’t give this a 5 stars review or say it’s a luxury retreat. Yes, it is a very nice building & the rooms are lovely and staff are great! But, basic “luxury” needs aren’t met. A few things we felt would add that luxury feel and what other guests said to us felt. • No pool bed cushions, the beds are hard as rocks and you can’t sit for more than 30 mins without going numb. We brought a cushion from our room down to sit on, on the few occasions we were by the pool. • No poolside service, if you want a fizzy drink you have to get it from an outdoor fridge and sign your name on a note pad. GDPR? I went into the dining area one day to ask for a coffee in the afternoon, it was a flat out “no” machine is off. I asked even for hotel guests? and it was still a firm NO. There isn’t a poolside menu or any snacks. We ended up buying snacks to bring with us to the pool. Only fizzy drinks, beer and water. It would have been great to make use of the bar area that they had for pool side service with a light menu of food and drinks. Especially as you can’t eat at the restaurant unless you’ve booked ahead. Sadly we spent everyday out of the hotel as you simply can’t sit and relax by the pool and apart from a small library there isn’t anywhere else. (Unless you go back to your bedroom) You NEED to hire a car to stay here to travel. • The Barrett’s restaurant isn’t connected to the hotel. If you want a meal you have to book and unless you’ve done this in advance you’re not eating there. Even if you’re staying at the hotel you aren’t a priority. This was tricky because if you didn’t hire a car you’d have to get taxis every day for every meal or spend the whole day out of the hotel. • The Barrett’s restaurant is also very very popular with instagram girls, you’ll be sat having your meal with people walking up and down and around you taking videos and photos. Not a bad thing for the exposure or the restaurant and making money but not if you’ve booked a romantic meal on your honeymoon. So just bare that in mind. We paid for bed and breakfast - the breakfasts weren’t amazing. We thought maybe going down at 9:30 was to late and we missed all the good stuff, breakfast starts at 8-10:30 but we had an early morning and went down to breakfast for 8:30 and there was only 4 small pastries, bowls with nuts and seeds, fruit bowls and yogurt and some meat you cut. It was a bit sad considering it was £20 per person and we paid £40 a day for 8 days. A large selection and more choices would have been good! There isn’t a menu on each table for other breakfast options but they do ask you what you’d like and you can get other things like an omelette . The staff do pass around a set menu with a few options on when you sit down and ask if you’d like anything on it, It was just a bit basic really. Nothing bad; but nothing worth £40. You’re “looked after” but you’re not treated like a guest at a luxury hotel. There isn’t any service unless you’re sat eating at the restaurant or for breakfast. Even by the pool you’re just left to your own devices, which isn’t bad as luckily all the guests where chilled but no hotel staff ask if you need a towel or if you’d like a drink. Your rooms are cleaned and that is always nice! We did luck out one night and were able to get a drink at the outside bar/ restaurant area when I was closed and we were appreciative of that so thank you! The guy who served us was really nice. The location is beautiful, the building is beautiful, staff are very friendly, and the gardens are really looked after but it just lacks in that extra bit of luxury and care to guests, especially when you’ve spent £3k just on the room & breakfast The beauty of the place is the winning factor. People do get married here and it has that event factor. But we couldn’t spend a full day here sadly as there wasn’t anything to do, limited food options and not a place to relax. Just a pretty place to sleep and be at.

We visited this hotel with some friends and what a find, it is small, intimate, friendly, and set in the most picturesque grounds. An infinity pool , which took your breath away as it was cold to jump in, but fun. The deluxe rooms are beautiful with lovely balconies to sit out on, all different. The breakfast we had outdoors, taking in the views, the food tasty, with hot options available. The staff were friendly and helpful, especially the ladies at breakfast and the waiters in the restaurant. We experienced an evening meal in their restaurant, Barretes, the food was delicious, with the sun setting, a memorable evening. I would definitely recommend hiring a small car, the drive up to the hotel was very small winding, single lane tracks, but once you've done it once , not a problem. The nearest town of Soller was worth a visit, with a tram ride, to the port.