Conde Rodrigo II

Excellent treatment from the girl at reception, terrible treatment from the guy who succeeded her. He is rude and arrogant. Do not come with groups, as the drivers and guides treat us poorly. To pay 100%. It has nothing central about it. 38 minutes walking. They do not even allow a bottle of water to enter. They force you to consume it in the hotel.

Nefarious Service and Unprofessional. Careless hotel. For my work I have been with a group and my experience has been horrible. Service of restaurant staff very bad The hotel is to have at least 2* removed. I do not recommend the hotel.

Marriage with a girl that we have been 10 days in the family room of the Count Rodrigo II hotel. After the experience, we will not come back even if they give it to us.In the photos you can see the regrettable state of the room.We already knew that the hotel has that antique and bullfighting touch, but ancient does not mean dirty, because in our whole stay they did not clean the toilet bowl a single day, it did not have even cleaning seal when we arrived, the black edges.Shower without pressure, a thread.We complained at reception, but not case, they only made the bed badly, my daughter makes it better, the sheets were dirty, with stains, changed dirty towels and replenished toilet paper when they remembered, because some day they did not put paper and swept the floor badly, because it was still dirty.One day they scrubbed it in pieces, but that day they did not sweep it. Dust removal shone through their absence, they didn't do it one day. And that hotel has 4 stars? I had thrown two duvets and two cushions that were not sealed in the two cupboards bad, namely if they were clean. They put two bottles of water that were not sealed, which told you that it was filtered water and that the bottle if you wanted to keep it you had to pay for it.Seeing how they cleaned to know if they had cleaned those bottles and the glasses that left you and to know the conditions of that water, I didn't even try it.We took the stay with breakfast and it is not at all a breakfast of 4 stars.There were flies on top of the food every day and while you had to walk around with breakfast scaring them.They put in a dispenser cold milk and in a hot milk, but you didn't know if it was whole milk, skimmed, semi... did not put anything.The coffee maker seemed new, it was capsules and there were several types of coffee to choose, that was the best thing of breakfast.If you wanted you made eggs or churros (frozen) at the moment.Little variety of pastries and all industrial.If you are celiac, there were only a few gluten-free cupcakes, I don't know if they had something else gluten-free if you ordered, but there was nothing else in sight. Not at all a breakfast from a 4 star hotel and I highlight the grossness that was the fly thing. If you wanted to go to the pool you had to pay for it every day, 5 euros each adult and 3 euros each child.On top of that it was pretty crappy, the mats they put in the hammocks were dirty with yellow spots and the water in the pools had green in the bottom and you could see a lot of particles floating.Note, if you bought water, they only had 1.5 liter bottle and charged you 3 euros and ice cream in jars and there was only chocolate, vanilla, nougat and strawberry. In general, everything bad, the room needs an urgent renovation, the windows did not even close and you could hear all day the musiquita that they put in the restaurant and in the pool and the noise of people until the early hours of the morning. Between the two bedrooms of the family room there is separation a dwarf curtain that looks like cigarette paper and if you turn on or change channels on the tv the one of the other bedroom is turned on, besides they are not smart tv, they are at least 20 years old.There was neither kettle and the fridges were dirty inside and were not minibar, they were empty.The air conditioning made a lot of noise to be able to sleep with it on, it was old and there were no fans in the ceiling.The lighting was poor and each side of the bed had no individual switch, if you turned it on both sides.If you thought to go to the restaurant to eat or to dinner you could already go preparing the pocket, we went six times and paid a bill of 400 and a half euros and looking at the prices of what we asked. On top of paying for it, on the last day at breakfast, a waitress came to us at the table and in front of more people who were in the dining room told us that they had left us a rating that we owed a hundred and a half euros more than of course we did not pay because we had already paid everything and had given us even the bill. I could make a book with the things we have not liked, but with what I have described enough is enough not to go to that hotel in life.