On arrival we was told to check in before 8pm, with our flight landing at 7 we rushed from the airport and arrived at 7:45 to find that reception was not open. We collected our keys 20 minutes down the beach then was taken to our ‘apartment’ to find a small basement room full of dead Cockroaches and filthy floors. The room looked like it had not changed since the 1980s with outdated decor and sheets.
The bathroom was filthy with a consistent squeaking noise coming from the boiler, lights would flicker and a horrendous smell lingered around the room. Every movement from neighbours would echo and bang through the room during the nights making it difficult to sleep. With the room being in the basement of the building it was very warm, although a fan is not listed on the booking it would be nice to have had access to one.
Check out was at 9 am which we found was very early but when arriving at reception with our bags packed, once again, reception was closed. Reception was due to open at 9 so we sat and waited till 9:15 for a lady to arrive and check us out. When arriving there is a €150 deposit which we did receive back on check out but is a ridiculous amount to be paid in cash.
