H10 Las Palmeras

I want to congratulate the hotel's catering team. My son has allergies to certain foods, and in a buffet where there may be cross-contamination, it is complicated. At all times, the responsible person, Galindo, to whom I thank from here, was concerned about my son's needs, cooking specific dishes for him to avoid contamination and any food that could cause an allergic reaction. This gave us absolute peace of mind regarding this issue. A great team. I would definitely repeat.

Very delicious food. Recommend

I dont usually write reviews but I felt I had to write one due to the food I have been going to Tenerife for years with staying in different hotels always had lovely food but this hotel was awful all I eat was chips and cake as there was nothing else for me to eat my husband mum and dad eats anything but they found it hard to eat anything good The buffet was very limited you only at dinner got 1 veg if your lucky you might get 2 the salad was very limited as well as usually you have in other hotels beetroot sweetcorn ect at lunch and dinner but you only got it at lunch and some days nothing There was other dishes which looked like casseroles they didn’t look great The chicken was very salty There just wasn’t a lot of variety on hot food very sparse They couldn’t seem to cook meat as steak was rare if you asked for it well done you never got it like that the blood was all over the plate going into other food on plate so it all had to be put in bin everyone in there was leaving it as well I didn’t get why burger was like that as snack bar wasn’t like it so if you want a burger get it there The breakfast wasn’t great the sausages wasn’t proper sausages and the bacon was terrible If you have children I wouldn’t recommend going to this hotel as there was nothing for them to eat they had chicken fingers and they was horrible there was pasta but you had to ask for it as they was just cooking it behind counter with sauces ect on it I’ve never been in hotel where kids couldn’t help there self to it apart from them two things and chips that’s all most kids got to eat I usually go with 7 grandchildren glad I didn’t take them as I would of had to eat out everyday The only good thing they had in restaurant was the cakes sweets and ice cream It’s a very quiet hotel due to lack of music around the pool there was none which was very annoying as all you could hear was the bloke playing waterpolo shouting out the score and it went on for two hours if you had music you wouldn’t of been able to hear it as much No one was allowed a ball in bigger pool you could take it in other pool but children went in with ball but told to get out as they was playing waterpolo and other activities I will just say I can’t fault the staff and the cleaning in this hotel very quick at bar so you didn’t have to wait long I wouldn’t return to this hotel again as food was only two to three star everyone we spoke to was not happy with food if your a vegetarian there’s not much there for you We eat out a few times which I shouldn’t of had to do as we was all inclusive I’ve uploaded pictures so you can see what you get