PARADOR

We have just spent four nights at the Parador de la Gomera and our staying couldn’t have been worse. Our two rooms had big stains on the carpet, not to mention the bathrooms, where we found hairs in the tub, the toilet brush and the bidet towels were missing, and the shower walls were all flaking. The air con wasn’t working in one room, neither was the fan, which was fixed only at the end of the third day. A terrible smell of sewage filled the air to the point we called the lady at the reception to smell it herself and she agreed with us, but said she could not change us the room until the last night, as the Parador was fully booked. At the pool, there were not just enough sunbeds for everyone, so when we arrived around 5:30 pm we saw people sitting on the grass, while others just left. When we managed to get two sunbeds in four, we had to carry them by ourselves, as the guy at the pool reception does not speak a single word of English and does nothing to help. The breakfast service was even worse, as the hotel is seriously understaffed. You had to wait several minutes to be seated (not for lack of tables but because they had not been cleared), they did not replenish the buffet in time and our hot drinks always arrived at the END of our breakfast. Instead of serving spoons, guests are given bamboo/plastic tongs (which looked very unhygienic to me) and even these were absent on one day. It is truly a pity, because the Parador sits in a good location, has well-maintained gardens and is a nice building in colonial style. Unfortunately, despite these good qualities, the management and staff training is very, very poor.

We loved the location over the port of La Gomera, the architecture and the gardens. We came from the typical all-inclusive resort hotel and this is a different vibe, a building with history with a quiet pool over the sea. Suite 127 very spacious perfect for 4. The breakfast of quality as we expected. The only deficiency a leak from the air conditioning.

very nicely located Parador in a great setting. The building and its location, including the surrounding botanical garden, are consistently impressive. The beds are somewhat uncomfortable, and the selection at breakfast and for meals in general could be a bit larger and more diverse. Especially regarding meatless dishes. Unfortunately, the bathroom smelled very unpleasantly of sewage throughout our stay.