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Reviews from Guests

3.0/5

tripadvisor

983

Reviews

from real guests

95terenced

1

/

5

This hotel is closed and has been for ages. Don’t know why tripadvisor is still advertising this hotel. All the hotels down near the centre of Callao are open. Tropical Park, Mynd, Bluesea, Atlantic plus loads of villas and apartments for holiday rental.

RachGavAbsJem

2

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5

Have been here twice before and have had the best holiday. The resort has gone downhill since its become all inclusive. Didn’t help that the calima hit the resort the day before our arrival. The pool was shut, outdoor bar shut and spa shut!! Most of the staff we came across were very unhelpful and generally quite miserable. At times it was impossible to order a drink and when we did most of the options for all inclusive were unavailable! Despite this we had a good holiday. Food was ok and rooms spacious although a bit tired. I think there are better 4* all inclusive resorts in Tenerife to go to.

jackyw848

4

/

5

Just back from a lovely stay at the grand hotel. We found the staff very friendly and helpful. The entertainment guys were very good. Especially enjoyed water aerobics in the morning and afternoon with Joanna and the water stretches with the other guy. Evening entertainment was ok. We found the food good and very varied. The only downside for me was the plastic backed mattress cover. I would recommend this hotel the pool area is really nice and relaxing.

Facilities Details

Free Wifi

2 Available Room Types

Double or Twin STANDARD
Double or Twin STANDARD
Double or Twin STANDARD

Double or Twin STANDARD

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25 Square Meter

DOUBLE SINGLE USE STANDARD
DOUBLE SINGLE USE STANDARD

DOUBLE SINGLE USE STANDARD

room-size-icon

25 Square Meter

Facilities Details

Internet Access in public areas

Free Wifi