- Home
- Hotels
- Spain
- Tenerife
- Puerto de la Cruz
- Los Alisios
Los Alisios
3.0 / 5
Carretera vieja A Guaza






Reviews from Guests
View all
3.0/5
1,460
Reviews
from real guests
ZoePhelanNI
4
/
5
We stayed as a family of 4 in July 2026. We arrived late but got to our room quick and we're very happy with our room in block A room 411. It's a high up room with a solid balcony so felt very safe with our 7 year old. We got the sun until evening. Only thing is there was very little privacy from neighbour.
My overall impression is that this is a small resort, very relaxed. Majority of rooms are big with a pool view. It's high up on hill of los Cristianos so the views are great. It has loads of seating areas away from the busy pool. My kids were in pool early and late which suited us to avoid very busy time. No issue and I liked that we were never told to get out of the pool.
Pool was good, few tiles missing but that didn't affect us. It was cleaned every morning and although it did get busy throughout out stay with sunbeds, we never struggled for a bed. Once the hotel took action with towels being left out, the problem seemed to resolve the next day so I really appreciate the hotel doing this. The kids play pool section wasn't open during our stay due to a technical fault which was a shame.
Food from bar was always nice and reasonably priced. Food seating area is nice.
You are 5 mins away from loads of different shops, bars and restaurants. It feels like a quieter area for families and I felt safe.
I would recommend and I hope to return.
JuneHilyer
2
/
5
We arrived just after midnight due to a late flight. On arrival, we were only given our room key and room number, with no information about the hotel or its facilities. Unfortunately, we struggled to find our room, and the staff member who checked us in appeared uninterested and was not particularly welcoming or helpful. Our room had a very strong damp smell. I reported this to reception the following morning, and while the receptionist did raise the issue promptly, the problem was never resolved during our stay. The smell was especially noticeable in the wardrobes, making it impossible to unpack our clothes, lived out of suitcases throughout our stay.
The room itself was spacious, and housekeeping attended daily. However, the overall cleanliness could have been better, and there were several maintenance issues, including worn and cracked tiles on the steps, dried bird poo on the balcony wall, beds need replacing for more comfort, possible stable beds that don’t move every time you move.
On one occasion, housekeeping left our room unlocked with the patio doors left open. As our passports, money, and other personal belongings were inside, this was extremely concerning. I reported the incident to reception, but unfortunately, I never received any follow-up or explanation. On a positive note, we spent each day at the beautiful seafront, which was only a 10-minute walk from the hotel. The area offered plenty of restaurants, cafés, and activities, making it an enjoyable location to explore.
electrojet3
4
/
5
Great location, nice pool. The staff are friendly and the cleaners are fantastic. The entertainment seems to only happen when the chicken man is on they have a board up with times darts/killer pool etc but no-one seems to bother. Rooms are large and clean with a good size balcony . Loads of restaurants and bars 5 minutes away recommend Taurus steak house everything was spot on from there. I would decide on breakfast when you get there as it may not be what you like. Overall for what we paid it was a bargain £1300 for 3 adults inc transfers and 3 bags. One thing I have never seen was people putting their towels out at night some even just left them on all the time , 6am is no good they are all taken also there was one lifeguard who constantly complained about people having a ball in the pool the other 6 days no one bothered very strange.
Facilities Details
View all
Water Park
Fitness Center
Bar
Restaurant
Safe
Solarium
Non-smoking Rooms
Snack Bar
Garden
Terrace
24-Hour Front Desk
Car Rental
Water Park
Fitness Center
Bar
Restaurant
Safe
Solarium
Non-smoking Rooms
Snack Bar
Garden
Terrace
24-Hour Front Desk
Car Rental
10 Available Room Types
























































APARTMENT TWO BEDROOMS
















































APARTMENT POOL VIEW








































APARTMENT SEA VIEW













































APARTMENT DUPLEX
































APARTMENT OCEAN VIEW
Facilities Details
Pool and Spa
Solarium
Fitness Center
Parking and Transportation
Car Rental
Food & Drink
Restaurant
Bar
Snack Bar
Front Desk Services
Safe
24-Hour Front Desk
Activities
Water Park
Common Areas
Terrace
Miscellaneous
Non-smoking Rooms
Garden