Hotell Zata

Perfect between hotel and hostel. Fresh rooms with shower and toilet. Shared kitchen where we could cook breakfast etc. The location is perfect in the middle of town and close to restaurants and shops. If I should write something negative, I thought the beds were a bit too hard but otherwise we were very happy.

One of My Worst Booking Experiences We arrived before the stated check-in deadline, only to find the property locked and completely unattended. Ordinarily, you’d expect an emergency line to be reachable a short while before and after check-in close—especially for international travelers—but every contact number went straight to voicemail, even when tried by another local hotel to rule out any call issues. Messages sent earlier in the day and before via the booking site also went unanswered, a serious red flag. With no way to gain access, we had to find alternate accommodations at our own expense. To make matters worse, the property outright refused to refund our payment, despite clear evidence (photos, voicemails) that they did not honor our reservation. To this day, they have not acknowledged or responded to our concerns. I strongly recommend not taking a chance and avoiding this establishment altogether; thankfully, there are friendly and honest venues within walking distance if you need last-minute lodging.

Very comfortable bed and you get what you pay for! In the heart of Stockholm so many restaurants are close to the hotel. Beautiful area only thing is that I feel it’s a little gross thinking about that you have to share plates, glasses, but atleast they go through the dishwasher.