Berns Hotel

Things can go wrong, and they did for me, but the staff responded immediately. I was so impressed and grateful. Astrid, the manager, and her whole front desk team are great. The location is terrific. Breakfast buffet is a bit boring if you're staying more than a night or two - i stayed for 4 nights.

The hotel is centrally located with a warm and welcoming staff. We arrived extremely late and the staff provided great service. The dining room/restaurant is beautiful and the breakfast buffet has a wide variety of hot and cold to choose from.

It doesn't get any better than this. This is how the big picture breaks all the resistance in the class. The staff is amazing when we got a small technical problem so solved this in a flash. The location, the room, the staff believe that this hotel is unchallenged in the category of charm & luxury.